Radiology Patient Concierge & Scheduler

University of Washington Medical Center; Seattle (WA); On-site; USD 30,000 - 41,000; Full time

Job summary

University of Washington Medical Center in Seattle is seeking a Healthcare Administration professional for Radiology Support Services on full-time, on-site hours. The role includes handling calls, triaging, scheduling, collecting patient demographics and insurance data, and supporting the clinic team to ensure patient satisfaction and high-quality care.

The position offers an alternate work shift and up to 40 hours per week, with opportunities for growth within UW Medicine.

Qualifications

• Requires at least one year of healthcare, administrative, or customer service experience.
• Equivalent education and/or experience may substitute for minimum qualifications.

Responsibilities

• Providing staff, providers, and patients with an efficient system of internal and external communications, including phone answering and call triaging
• Scheduling provider and ancillary service appointments
• Obtaining patient demographic, financial, and clinical information
• Partnering with all members of the clinic team to prioritize patient satisfaction and exceptional care delivery
• Other duties as requested

Skills

One year of healthcare, administrative

Education

High school graduation or equivalent

Job description

University of Washington Medical Center in Seattle is seeking a Healthcare Administration professional for Radiology Support Services on full-time, on-site hours. The role includes handling calls, triaging, scheduling, collecting patient demographics and insurance data, and supporting the clinic team to ensure patient satisfaction and high-quality care.

The position offers an alternate work shift and up to 40 hours per week, with opportunities for growth within UW Medicine.