Radiology Clinical Operations Manager

FHLB Des Moines; Seattle, Northern (WA, KY); Hybrid; USD 120,000 - 160,000; Full time

Job summary

UW Medical Center-Montlake is seeking a Radiology Clinical Operations Manager to lead operational initiatives across multiple radiology modalities at five campuses. The role requires extensive travel, collaboration with radiologists, staff, and leaders to align operations with hospital goals and ensure high-quality diagnostic services.

You will support the department director in administrative functions, oversee billing and compliance processes, and drive process improvements across the

Qualifications

• Leadership experience in a radiology department or hospital setting.
• Experience coordinating across multiple sites and modalities.
• Strong communication and organizational skills.

Responsibilities

• Lead operational initiatives across radiology modalities and campuses.
• Oversee clinical and technical operations; ensure service quality and safety.
• Manage performance improvement activities with stakeholders and departments.
• Support department director with budgeting and revenue cycle processes.

Skills

Leadership

Communication

Process improvement

Analytics

RIS/PACS proficiency

Microsoft Office

Education

Bachelor's degree in Science or Business

Tools

RIS

PACS

EMR

Job description

Job Description

Job Description The UW Medical Center – Montlake Radiology Department has an outstanding opportunity for a Radiology Clinical Operations Manager.

WORK SCHEDULE

Full-Time / 40 Hours per Week Day Shift

POSITION HIGHLIGHTS

Serve as a key leadership role in the Department of Radiology for operational responsibility and initiatives of multiple modalities. Oversee the clinical diagnostic radiology units at the five campuses of UWMC. This will require frequent travel to these locations to assure consistent service standards, evaluate operations and provide leadership and structure for the department. Be responsible for assisting the department director and assistant director with all aspects of the department and administrative functions.

PRIMARY JOB RESPONSIBILITIES

Under the guidance of the Assistant Director and Director, models leadership in accordance with organizational goals, objectives and initiatives. Coordinate and manage performance improvement activities within the clinical sites of service in collaboration with the director, medical director, supervisors, radiologists and staff, and with other departments as appropriate. Work collaboratively with the senior leaders and physicians to ensure success of the department. This includes, but is not limited to, organizing and facilitating meetings, ensuring professional communication at all times, and use appropriate forums and escalation pathways. The manager is expected to understand the priorities of UWMC and align the operations to achieve set goals. Be responsible and accountable for the overall clinical and technical operation of the assigned Radiology department modalities. Management, oversight, maintenance and improvement of the business functions and processes for Radiology. Must be knowledgeable in the detailed operation of the Radiology Information System, PACS, EMR, electronic order entry and clinical decision support systems. Assures appropriate, effective utilization of the systems by supervisors/leads/staff. Identifies and recommends system/process enhancements. Assist senior leadership with hospital billing and compliance process in Radiology for: Technical billing, account rejection, resolution of registration/pre-authorization/ABN issues, charge master/CPT codes/RVU updates/APC education, research/special billing tracking and processing. Manage general operations of the Radiology Departments at all sites in a cost-effective manner to insure patient, physician, visitor and staff satisfaction, as well as safety, efficient patient flow, optimum use of equipment, and highest quality diagnostic results. Interface with hospital departments to provide effective service and support systems for the Department of Radiology. This may include Finance, Patient Care Services, Ambulatory Care, Materials Management, Process Improvement and all other partners within the medical centers and clinics. Assist with development, justifications, and achieving the fiscal budgets for the 9 cost centers within the department of Radiology. Monitor patient revenues, expenses and assist the senior leadership with appropriate reports. Takes actions to correct problematic areas. Assist with managing revenue cycle flow in the department to ensure timely submission of charges. This includes monitoring late charges, denials and working with all areas and adjacent departments to optimize efficiency and effectiveness.

DESIRED

MBA or MHA desired Registered in additional ARRT modalities Academic hospital experience Demonstrated experience in planning, construction and equipment installations Analystic skills and leadership in process improvement Exceptional communication skills; both verbal and written Proficiency with RIS and PACS systems Proficiency in Microsoft Office suite

REQUIRED POSITION QUALIFICATIONS

Bachelor's degree in Science, Radiology, or Business Current registration as a registered technologist through the American Registry of Radiologic Technologists or equivalent 4 or more years of previous supervisory experience in a large radiology department or practice 5 or more years of experience as a Radiologic Technologist Washington State licensed Radiologic Technologist Good standing with the ARRT An equivalent combination of education and experience may substitute for stated requirements

ABOUT UW MEDICAL CENTER-MONTLAKE

UW Medical Center is an acute care academic medical center located in Seattle with two campuses: Montlake and Northwest. As the No. 1 hospital in Seattle and Washington State since 2012 (U.S. News & World Report) and nationally ranked in seven specialties, UW Medical Center prides itself on compassionate patient care as well as its pioneering medical advances. The UW Medical Center-Montlake campus is located on the edge of the beautiful UW campus which includes many amenities available to our staff as well as very convenient public transit options including the Sound Transit’s light rail station across the street. Excellence. Exploration. Education.

ABOUT UW MEDICINE – WHERE YOUR IMPACT GOES FURTHER

UW Medicine is Washington’s only health system that includes a top-rated medical school and an internationally recognized research center. UW Medicine’s mission is to improve the health of the publicby advancing medical knowledge, providing outstanding primary and specialty care to the people of the region, and preparing tomorrow’s physicians, scientists and other health professionals. All across UW Medicine, our employees collaborate to perform the highest quality work with integrity and compassion and to create a respectful, welcoming environment where every patient, family, student and colleague is valued and honored. Nearly 29,000 healthcare professionals, researchers, and educators work in the UW Medicine family of organizations that includes: Harborview Medical Center, UW Medical Center - Montlake, UW Medical Center - Northwest, Valley Medical Center, UW Medicine