Patient Service Specialist — Radiology Care Access

Hmixray; McDaniel Heights (DE); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

Medical, Dental, Vision

HSA

Wellness dollars

401(k) Match

Free imaging for you & family

Job summary

Hmixray in the United States seeks a Patient Service Representative to join a fast-paced radiology team. You will greet patients, verify insurance, collect signatures, schedule appointments, and help coordinate care with back-office staff to ensure smooth patient flow and accurate records.

The ideal candidate has a High School Diploma or GED, strong communication skills, and comfort with computer systems. Medical terminology knowledge is a plus; radiology office experience is preferred.

Qualifications

• Genuine passion for customer service and professional demeanor.
• Effective and professional communication with patients, guests & colleagues.
• Ability to thrive in a fast-paced environment and prioritize work.

Responsibilities

• Greet and register patients in a friendly and service-oriented manner.
• Obtain or verify insurance and patient information, collect signatures and ensure documentation accuracy.
• Collect co-pays and fees; answer/transfer calls; schedule, reschedule or cancel appointments.

Skills

Genuine customer service

Communication skills

Interpersonal skills

Professionalism

Education

High School Diploma or GED

Tools

Intermediate computer skills

Job description

Hmixray in the United States seeks a Patient Service Representative to join a fast-paced radiology team. You will greet patients, verify insurance, collect signatures, schedule appointments, and help coordinate care with back-office staff to ensure smooth patient flow and accurate records.

The ideal candidate has a High School Diploma or GED, strong communication skills, and comfort with computer systems. Medical terminology knowledge is a plus; radiology office experience is preferred.