Patient Services Rep – Radiology Front Desk + Benefits

Hmixray; Santa Monica (CA); On-site; USD 26,139 - 37,229; Full time

Benefits offered by this job

Health Savings Account

401(k) Employer Match

Free imaging services for you and your

Comprehensive medical, dental and view

Job summary

Hmixray in Santa Monica, CA is seeking a Patient Service Representative to greet patients, verify insurance, schedule appointments, and maintain accurate records in a fast-paced radiology environment.

You will need strong customer service instincts, clear communication, and the ability to multitask. We offer comprehensive benefits and growth opportunities within a collaborative healthcare team.

Qualifications

• Genuine commitment to customer service and professionalism.
• Clear communication with patients, guests and colleagues.
• Ability to thrive in a fast-paced environment with structured prioritization.

Responsibilities

• Greet and register patients in a friendly and service-oriented manner.
• Verify insurance and patient information, collect signatures, and ensure documentation accuracy.
• Collect co-pays and fees; answer and transfer incoming calls; schedule or adjust appointments.
• Provide patient orientation for safety protocols and directions within facilities.
• Coordinate with back-office staff to support timely patient care.
• Safeguard patient information and respect privacy in all interactions.

Skills

Customer service

Communication skills

Multitasking

Interpersonal skills

Education

High school diploma or GED

Tools

Computer skills

Job description

Hmixray in Santa Monica, CA is seeking a Patient Service Representative to greet patients, verify insurance, schedule appointments, and maintain accurate records in a fast-paced radiology environment.

You will need strong customer service instincts, clear communication, and the ability to multitask. We offer comprehensive benefits and growth opportunities within a collaborative healthcare team.