Radiology Patient Concierge - Front Desk & Care

Hmixray; Tomball (TX); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Health Savings Account (HSA)

Wellness dollars

401(k) Employer Match

Free imaging services for you and your

immediate family

Job summary

Hmixray is seeking a Patient Service Representative to warmly greet and register patients, verify insurance, collect payments, and schedule visits. You will coordinate with back-office staff to ensure timely, accurate care and maintain patient information security in a fast-paced environment.

The role emphasizes friendly communication, professional conduct, and respect for patient boundaries, with opportunities for growth within a patient-centered care setting.

Qualifications

• Genuine passion for customer service and professional communication.
• Ability to multitask and stay organized in a fast-paced medical setting.
• Experience providing excellent customer service and handling sensitive information.

Responsibilities

• Greet and register patients in a friendly, service-oriented manner.
• Verify insurance and patient information, collect signatures, and document accurately.
• Collect co-pays and fees, answer calls, and schedule/ reschedule appointments.
• Provide patient orientation on prep and safety protocols and guide to facilities.
• Safeguard patient information and on-site medications per policy.

Skills

Customer service

Communication skills

Multitasking

Interpersonal skills

Education

High School Diploma or GED

Tools

Computer skills

Job description

Hmixray is seeking a Patient Service Representative to warmly greet and register patients, verify insurance, collect payments, and schedule visits. You will coordinate with back-office staff to ensure timely, accurate care and maintain patient information security in a fast-paced environment.

The role emphasizes friendly communication, professional conduct, and respect for patient boundaries, with opportunities for growth within a patient-centered care setting.