Radiology Patient Services Pro — Scheduling & Care

Hmixray; Oakland (CA); On-site; USD 32,000 - 36,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Health savings account

Wellness dollars

401(k) match

Free imaging services

Job summary

Hmixray in Oakland, CA is seeking a Patient Service Representative to greet and register patients, verify insurance, collect co-pays, and manage schedules with a patient-first approach.

You will work with back-office staff to ensure accurate documentation, coordinate care, and uphold patient privacy and safety standards in a fast-paced imaging center environment. Experience in radiology or medical terminology is preferred, and a friendly, professional demeanor is essential.

Qualifications

• High School Diploma or GED.
• Intermediate to advanced computer skills.
• Strong multitasking and communication skills.
• Experience providing exceptional customer service.
• Medical terminology knowledge and recent medical/radiology office experience preferred.

Responsibilities

• Greet and register patients in a friendly, service-oriented manner.
• Verify insurance and patient information; collect signatures and complete documentation.
• Collect and log co-pays and fees.
• Answer/transfer incoming phone calls.
• Schedule, reschedule or cancel appointments; notify staff of changes.
• Provide orientation for preparatory and safety protocols and directions to facilities.
• Coordinate with back-office staff for timely care and maintain patient privacy and information.

Skills

Customer service

Communication

Multitasking

Interpersonal skills

Prioritization

Education

High School Diploma or GED

Tools

Computer skills

Job description

Hmixray in Oakland, CA is seeking a Patient Service Representative to greet and register patients, verify insurance, collect co-pays, and manage schedules with a patient-first approach.

You will work with back-office staff to ensure accurate documentation, coordinate care, and uphold patient privacy and safety standards in a fast-paced imaging center environment. Experience in radiology or medical terminology is preferred, and a friendly, professional demeanor is essential.