Radiology Patient Service Representative

Hmixray; Rancho Cucamonga (CA); Hybrid; USD 28,000 - 36,000; Full time

Benefits offered by this job

Medical insurance

Dental & Vision coverage

Health Savings Account

401(k) match

Free imaging services

Job summary

Hmixray is seeking a Patient Service Representative to warmly greet and register patients and manage information with accuracy. You will collect co-pays, verify insurance, answer calls, and coordinate scheduling while upholding privacy and safety standards in a clinic setting.

The role requires strong communication, multitasking, and customer service experience, with a preference for healthcare familiarity. On-site work with benefits and competitive pay is provided.

Qualifications

• High School Diploma or GED required.
• Strong communication and interpersonal skills.
• Ability to multitask in a fast-paced clinic environment.
• Experience in customer service or healthcare settings preferred.

Responsibilities

• Greet and register patients in a friendly, service‑oriented manner.
• Obtain or verify insurance and patient information; collect signatures and ensure documentation is complete.
• Collect and log all co-pays and fees.
• Answer and transfer incoming phone calls.
• Schedule, reschedule or cancel appointments; confirm and notify staff of changes.
• Provide patient orientation to prep and safety protocols; give directions to facilities.
• Coordinate with back-office staff for timely patient care.
• Safeguard patient information and property; comply with PHI privacy rules.
• Safeguard on-site medications according to policy and law.
• Demonstrate professionalism and respect for patient data and cash handling.
• Interact diplomatically with patients, families, and the public in a clinical setting.
• Maintain cooperative working relationships with colleagues.

Skills

Communication skills

Multitasking

Education

High School Diploma or GED

Job description

Hmixray is seeking a Patient Service Representative to warmly greet and register patients and manage information with accuracy. You will collect co-pays, verify insurance, answer calls, and coordinate scheduling while upholding privacy and safety standards in a clinic setting.

The role requires strong communication, multitasking, and customer service experience, with a preference for healthcare familiarity. On-site work with benefits and competitive pay is provided.