Radiology Patient Services Leader & Team Coach

RadNet, Inc.; Burbank (CA); On-site; USD 27,000 - 39,000; Full time

Benefits offered by this job

Comprehensive Medical, Dental and Vis

Health Savings Accounts with employer

Wellness dollars

401(k) Employer Match

Free services at imaging centers for员工

Job summary

RadNet, Inc. is seeking a Patient Services Team Lead to manage our radiology center's front office in Burbank, CA. You will lead a team, train staff, schedule shifts, and ensure accurate patient registrations and billing support, delivering a friendly patient experience.

You will collaborate with physicians and back-office staff, drive process improvements, and uphold privacy and quality standards in a fast-paced clinical setting.

Qualifications

• At least 3+ years as a Patient Service Representative in a radiology center.
• Strong communication, interpersonal, and computer skills.
• Dynamic leadership and ability to build a cohesive team.

Responsibilities

• Lead a team of employees and oversee front office operations.
• Provide training, inspiration, and guidance to staff.
• Coordinate work schedules and assist in interviewing candidates.
• Greet patients, collect information, and ensure accurate documentation.
• Verify/ update patient, physician, and insurance details for proper billing.
• Answer phones, schedule patients, and guide them through processes.
• Coordinate with back-office staff for timely care and participate in meetings.
• Assist in implementing procedures to streamline operations and uphold patient care.
• Safeguard patient information and company property.

Skills

Team leadership

Communication skills

Interpersonal skills

Problem solving

Computer skills

Leadership ability

Education

High school diploma

Job description

RadNet, Inc. is seeking a Patient Services Team Lead to manage our radiology center's front office in Burbank, CA. You will lead a team, train staff, schedule shifts, and ensure accurate patient registrations and billing support, delivering a friendly patient experience.

You will collaborate with physicians and back-office staff, drive process improvements, and uphold privacy and quality standards in a fast-paced clinical setting.