Patient Services Team Lead, Radiology Operations

RadNet, Inc.; Albion Place (NJ); On-site; USD 30,000 - 39,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

HSA

Wellness dollars

401(k) match

Free imaging services for family

Job summary

RadNet, Inc. is seeking a Patient Services Team Lead to manage a front-office team at our radiology center. You will train staff, coordinate schedules, greet patients, and serve as the liaison between physicians and patients to ensure smooth patient flow and accurate records.

The role emphasizes leadership, clear communication, and a patient-centered approach within a fast-paced environment. Competitive benefits and growth opportunities accompany this position.

Qualifications

• At least 3+ years of experience as a Patient Service Representative within a radiology center.
• High school diploma.
• Excellent communication and interpersonal skills, computer skills, problem solving skills, and the ability to build and maintain a strong team environment.
• Dynamic and knowledgeable leadership attribute.

Responsibilities

• Lead a team of employees.
• Provide training, inspiration, and guidance to the team so that each employee can reach their potential.
• Coordinate work schedules, oversee front office operations, and assist in interviewing front office candidates.
• Relieve staff for vacation and sick-time coverage.
• Greet incoming patients and visitors in a friendly, service-oriented manner.
• Liaise between physicians and patients.
• Register patients, collect insurance information and signatures, ensure documentation is accurate.
• Verify updates in patient/physician/insurance data for billing and collect co-pays.
• Answer phones and schedule patients.
• Guide patients through the process and answer questions.
• Notify team of patient arrivals and coordinate with back-office staff.
• Participate in meetings and project work to improve center operations and care.
• Safeguard patient property and PHI; handle medications per policy.
• Demonstrate professional behavior toward patients and coworkers.

Skills

Communication skills

Interpersonal skills

Leadership

Prioritization

Education

High school diploma

Tools

Computer skills

Job description

RadNet, Inc. is seeking a Patient Services Team Lead to manage a front-office team at our radiology center. You will train staff, coordinate schedules, greet patients, and serve as the liaison between physicians and patients to ensure smooth patient flow and accurate records.

The role emphasizes leadership, clear communication, and a patient-centered approach within a fast-paced environment. Competitive benefits and growth opportunities accompany this position.