Patient Services Specialist – Radiology Front Desk

RadNet; Los Angeles (CA); On-site; USD 26,000 - 37,000; Full time

Benefits offered by this job

Medical, Dental and Vision coverage

HSA with employer funding

Wellness dollars

401(k) employer match

Free imaging services for you and your

Job summary

RadNet, Inc. is seeking a Patient Service Representative in Los Angeles, CA. You will welcome patients, verify insurance, collect co-pays, schedule appointments and guide visitors through preparatory procedures, all while upholding privacy and high-quality service.

Join a team that values patient care, clear communication, and a fast-paced, friendly environment. Experience in medical settings and familiarity with radiology basics are a plus. On-site role with comprehensive benefits.

Qualifications

• High School Diploma or GED required.
• Intermediate to advanced computer skills.
• Strong multitasking and communication skills.
• Experience providing exceptional customer service.
• Medical terminology knowledge and recent medical/radiology office experience preferred.

Responsibilities

• Greet and register patients in a friendly, service-oriented manner.
• Verify insurance and patient information; collect signatures and ensure documentation accuracy.
• Collect and log co-pays and fees.
• Answer and transfer incoming calls.
• Schedule, reschedule, or cancel appointments and inform staff of changes.
• Orient patients to preparatory and safety protocols; provide directions to facilities.
• Coordinate with back-office staff for timely patient care.
• Safeguard patient information and property per company policies.
• Maintain professionalism and respectful interactions with patients and coworkers.
• Respect patient boundaries and cultural sensitivities during all interactions.

Skills

Customer service

Communication

Multitasking

Computer literacy

Education

High School Diploma or GED

Job description

RadNet, Inc. is seeking a Patient Service Representative in Los Angeles, CA. You will welcome patients, verify insurance, collect co-pays, schedule appointments and guide visitors through preparatory procedures, all while upholding privacy and high-quality service.

Join a team that values patient care, clear communication, and a fast-paced, friendly environment. Experience in medical settings and familiarity with radiology basics are a plus. On-site role with comprehensive benefits.