Radiology Operations Leader – Outbound & Analytics

UCI group; California; In loco; USD 75.000 - 110.000; Tempo pieno

Descrizione del lavoro

UCI Health is seeking a Radiology Business Operations and Outbound Supervisor to lead the outbound radiology patient access center and support data-driven decision making. You will supervise scheduling/authorization activities and partner with enterprise teams to ensure smooth operations.

The role requires strong data analytics, experience with Tableau/Power BI, and excellent communication in English. Bachelor's degree and healthcare experience preferred.

Competenze

• Minimum 2 years’ experience supervising a call center, patient access, or related area within healthcare or service industry.
• Strong data analytics, reporting, and Excel skills.
• Experience with scheduling or authorization processes in a healthcare setting.
• Excellent written and verbal communication skills in English.
• Demonstrated leadership to supervise, motivate and develop staff.

Mansioni

• Provide leadership for outbound radiology patient access team, including call center and scheduling/authorization activities.
• Analyze operational, clinical, and financial data to support business operations and dashboards.
• Coordinate day-to-day operations and collaborate with Rad IT, Epic, Radiant, and Revenue Integrity teams.

Conoscenze

Data analytics

Reporting

Leadership

Customer service

English communication

Formazione

Bachelor's degree

Strumenti

Tableau

Power BI

Descrizione del lavoro

UCI Health is seeking a Radiology Business Operations and Outbound Supervisor to lead the outbound radiology patient access center and support data-driven decision making. You will supervise scheduling/authorization activities and partner with enterprise teams to ensure smooth operations.

The role requires strong data analytics, experience with Tableau/Power BI, and excellent communication in English. Bachelor's degree and healthcare experience preferred.