Radiology Operations & Data Analytics Supervisor

University of California - Irvine Health; Orange (CA); In loco; USD 70.000 - 100.000; Tempo pieno

Descrizione del lavoro

UCI Health in Orange, CA seeks a Radiology Business Operations and Outbound Supervisor. This role leads the outbound radiology patient access center, overseeing call center activities, scheduling and authorization support, and cross-functional collaboration with Rad IT, Epic, Radiant and Revenue Integrity.

The position requires strong data analytics, reporting skills, and hands-on leadership to develop staff, monitor performance, and ensure accurate, timely patient access services in a

Competenze

• Minimum 2 years' experience supervising a customer-facing team in healthcare.
• Experience with data analytics, reporting, and tools such as Tableau or Power BI.
• Strong MS Excel and data collection/reporting skills.
• Excellent written and verbal English communication.

Mansioni

• Lead the outbound radiology patient access center operations.
• Monitor performance and ensure adherence to policies.
• Provide scheduling and authorization support to teams.
• Collaborate with Rad IT, Epic, Radiant, and Revenue Integrity.

Conoscenze

Data analytics

Tableau

Power BI

Call center supervision

Scheduling/authorization

MS Office / Excel

Medical terminology

Leadership

Problem solving

Communication skills

Formazione

Bachelor's degree

Strumenti

Epic

Radiant

DSS

MS Office

Descrizione del lavoro

UCI Health in Orange, CA seeks a Radiology Business Operations and Outbound Supervisor. This role leads the outbound radiology patient access center, overseeing call center activities, scheduling and authorization support, and cross-functional collaboration with Rad IT, Epic, Radiant and Revenue Integrity.

The position requires strong data analytics, reporting skills, and hands-on leadership to develop staff, monitor performance, and ensure accurate, timely patient access services in a