Radiology Office Representative

UNC Health Careers; Patton Park (NC); On-site; USD 36,000 - 48,000; Full time

Job summary

Pardee UNC Health Care is seeking a Radiology Administration Office Representative to perform clerical duties, register patients, explain financial obligations, and collect fees. The role requires handling appointments, info for callers, and EMR data entry.

This full-time position at PARDEEHOSP offers day shifts with standard 40 hours per week and onsite work. Preference for prior medical clerical experience and a valid driver's license.

Qualifications

• Proven clerical skills in a medical setting or similar environment.
• Experience with patient registration, scheduling and cash handling.
• Familiarity with EMR and clerical workflows in a clinic.

Responsibilities

• Obtains demographic and financial information and inputs data into EMR and related apps; verifies required documents.
• Answers, relays calls and provides routine scripted information for patient visits.
• Providing general clerical support and coordinating calendars, meetings, patients and appointments.
• Collects cash receipts and ensures daily cash drawer balance.
• Maintains clinic order and cleanliness; performs housekeeping duties as assigned.

Skills

Clerical tasks

Phone handling

Cash handling

Scheduling

Data entry

Education

High school diploma or equivalent

Tools

EMR system

Job description

Description

Your passion belongs at UNC Health. Join more than 56,000 teammates working together to improve the health and well-being of the communities we serve across North Carolina.

Summary

The Radiology Office Representative performs clinic clerical tasks, such as registering patients, communicating financial obligation, and collecting fees. Additional responsibilities include various clerical work and administrative/ business details such as scheduling appointments, giving information to callers, reading and routing incoming mail, filing correspondence and other records, and other assigned clerical duties.

Responsibilities

• Obtains all critical demographic and financial information and accurately inputs data into Electronic Medical Recordkeeping (EMR) system and other applications as needed. Obtain and/or verify documentation as required including Consent for Treatment, Assignment of Benefits and Financial Responsibility, and Notice of Privacy Practices.
• Answers and relays incoming, outgoing, and inter-office calls. Delivers routine / scripted instructions in preparation for patient’s visit to the office.
• Provides general clerical support functions to ensure efficient utilization of time, in part by scheduling meetings, patients and appointments; maintaining calendars; coordinating with other clinical services.
• Collects and counts cash receipts and daily deposits. Ensures balanced cash drawer daily.
• Maintains order and cleanliness throughout the clinic. Performs housekeeping duties of assigned area by routine and periodic cleaning.

Other Information

Required

• High school diploma or equivalent
• Driver's license and access to transportation

Preferred

• Medical clerical experience in a hospital, physician practice, clinic, nursing home or insurance agency

Job Details

Legal Employer: Pardee - HCHC

Entity: Pardee UNC Health Care

Organization Unit: Radiology Administration

Work Type: Full Time

Standard Hours Per Week: 40.00

Work Assignment Type: Onsite

Work Schedule: Day Job

Location of Job: PARDEEHOSP

Exempt From Overtime: Exempt: No

Qualified applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, disability, status as a protected veteran or political affiliation.