Radiology Front Desk & Patient Services Specialist

Talentify; Newark (DE); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Comprehensive Medical Coverage

Dental & Vision Coverage

Health Savings Accounts

401(k) Employer Match

Free imaging center services for you &

Wellness dollars

Job summary

Talentify is seeking a Patient Service Representative to join our team in a fast-paced healthcare environment. You will greet patients, verify insurance, collect fees and coordinate scheduling while upholding patient privacy and accuracy.

This role emphasizes professional, courteous interactions and teamwork to ensure smooth patient flow. The position requires strong multitasking skills, attention to detail, and a commitment to delivering high-quality customer service in a clinical setting.

Qualifications

• Must demonstrate strong customer service experience.
• Excellent communication and interpersonal skills.
• Ability to multitask in a fast-paced healthcare setting.
• Knowledge of medical terminology is preferred.
• Professional conduct toward patients and staff is essential.

Responsibilities

• Greet and register patients in a friendly, service-oriented manner.
• Verify insurance and patient information; collect signatures and ensure documentation.
• Collect co-pays and fees; log accurately.
• Answer and transfer incoming calls.
• Schedule, reschedule, or cancel appointments; notify staff of changes.
• Provide orientation to patients for safety protocols and directions to facilities.
• Coordinate with back-office staff for timely patient care.
• Safeguard patient property and health information as required.

Skills

Customer service

Communication

Multitasking

Professionalism

Medical terminology

Education

High School Diploma or GED

Job description

Talentify is seeking a Patient Service Representative to join our team in a fast-paced healthcare environment. You will greet patients, verify insurance, collect fees and coordinate scheduling while upholding patient privacy and accuracy.

This role emphasizes professional, courteous interactions and teamwork to ensure smooth patient flow. The position requires strong multitasking skills, attention to detail, and a commitment to delivering high-quality customer service in a clinical setting.