Patient Service Specialist – Radiology Front Desk

Talentify; Downey (CA); On-site; USD 64,747,000 - 70,258,000; Full time

Benefits offered by this job

Medical, Dental and Vision coverages

Health Savings Accounts with employer

Wellness dollars

401(k) Employer Match

Free imaging services for you and your

Job summary

Talentify in Downey, CA is seeking a Patient Service Representative to join a patient-focused radiology team. You will greet patients, verify insurance, collect co-pays, and schedule appointments while guiding them through safety protocols.

This role emphasizes accurate data entry, strong communication, and professional patient interactions. You will collaborate with back-office staff and safeguard patient information while delivering world-class service.

Qualifications

• High School Diploma or GED is required.
• Strong multitasking and communication skills are essential.
• Experience delivering exceptional customer service is expected.
• Medical terminology knowledge is preferred.

Responsibilities

• Greet and register patients in a friendly, service-oriented manner.
• Verify insurance and patient information; collect signatures and complete forms.
• Collect co-pays and fees and log all transactions.
• Answer and transfer incoming calls; schedule and adjust appointments as needed.
• Provide safety protocol guidance and directions to facilities.
• Coordinate with back-office staff for timely patient care.
• Safeguard patient information and on-site medications per policy.

Skills

Customer service

Communication skills

Multitasking

Medical terminology

Education

High School Diploma or GED

Job description

Talentify in Downey, CA is seeking a Patient Service Representative to join a patient-focused radiology team. You will greet patients, verify insurance, collect co-pays, and schedule appointments while guiding them through safety protocols.

This role emphasizes accurate data entry, strong communication, and professional patient interactions. You will collaborate with back-office staff and safeguard patient information while delivering world-class service.