Radiology Front Desk: Patient Services Concierge

RadNet, Inc.; City of Rochester (NY); On-site; USD 23,000 - 30,000; Full time

Benefits offered by this job

Medical, Dental and Vision coverages

Health Savings Accounts with employer"

Wellness dollars

401(k) Employer Match

Free imaging services for employee and

Family

Job summary

RadNet, Inc. is seeking a Patient Service Representative in Rochester, NY, to greet patients, verify insurance, collect payments, and coordinate scheduling in a fast-paced imaging center. The role emphasizes service quality, accuracy, and patient-centered care.

Ideal candidates will have a High School Diploma or GED, strong communication and computer skills, and experience in a medical setting. Hybrid/onsite work options are not specified; candidates should be prepared for on-site

Qualifications

• High School Diploma or GED required.
• Intermediate to advanced computer skills.
• Strong multitasking and communication skills.
• Experience providing exceptional customer service.
• Medical terminology knowledge and recent medical/radiology office experience is preferred.

Responsibilities

• Greet and register patients in a friendly and service-oriented manner.
• Obtain or verify proper insurance and patient information, collect signatures and ensure accuracy of documentation.
• Collect and log all co-pays and fees.
• Answer/transfer incoming phone calls.
• Schedule, reschedule or cancel appointments and notify staff of changes.

Skills

Communication skills

Multitasking

Computer skills

Customer service

Education

High School Diploma or GED

Medical terminology knowledge

Job description

RadNet, Inc. is seeking a Patient Service Representative in Rochester, NY, to greet patients, verify insurance, collect payments, and coordinate scheduling in a fast-paced imaging center. The role emphasizes service quality, accuracy, and patient-centered care.

Ideal candidates will have a High School Diploma or GED, strong communication and computer skills, and experience in a medical setting. Hybrid/onsite work options are not specified; candidates should be prepared for on-site