Radiology Front Desk: Patient Service Specialist

RadNet; Tehachapi (CA); Presencial; USD 26.000 - 37.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical, dental and vision coverage

Health Savings Account

Wellness dollars

401(k) Employer Match

Free imaging services for you and your

immediate family

Descripción de la vacante

RadNet in Tehachapi, CA is seeking a Patient Service Representative to greet patients, verify insurance, collect payments, and coordinate appointments. Join a team focused on patient care and efficient service in a fast-paced imaging center.

You will handle front-desk duties, ensure HIPAA-compliant handling of patient information, and support back-office staff to deliver timely care. High school diploma and solid communication skills required; radiology office experience preferred.

Formación

• High School Diploma or GED.
• Intermediate to advanced computer skills.
• Strong multitasking and communication abilities.
• Experience providing exceptional customer service.
• Medical terminology knowledge and recent medical/radiology office experience preferred.

Responsabilidades

• Greet and register patients in a friendly and service-oriented manner.
• Obtain or verify proper insurance and patient information, collect signatures and ensure accuracy and completion of necessary documentation.
• Collect and log all co-pays and fees
• Answer/transfer incoming phone calls.
• Schedule, reschedule or cancel new or current patients, confirm appointments and notify staff of changes when necessary.
• Give patients appropriate orientation for preparatory and safety protocols, and provide directions to facilities if needed.
• Coordinate with the back-office staff for timely and effective care of patients
• Demonstrates competency regarding the need to safeguard patient property and Patient Health Information.
• Safeguards any on site medications in accordance with Company policies, procedures and any legal requirements.
• Demonstrates respect for company property, including any cash and patient financial information on site or on patient portals.
• Is responsive to the needs of others by exhibiting and maintaining professional behavior toward patients and coworkers.
• Demonstrates respect for patient boundaries and cultural sensitivities during all interactions.
• Demonstrates ability to interact diplomatically and sympathetically with patients, their families, and the public in a clinical setting.
• Demonstrates ability to establish, nurture, and maintain cooperative working relationships.

Conocimientos

Customer service

Effective communication

Interpersonal skills

Multitasking

Prioritization

Educación

High School Diploma or GED

Herramientas

Radiology software

Descripción del empleo

RadNet in Tehachapi, CA is seeking a Patient Service Representative to greet patients, verify insurance, collect payments, and coordinate appointments. Join a team focused on patient care and efficient service in a fast-paced imaging center.

You will handle front-desk duties, ensure HIPAA-compliant handling of patient information, and support back-office staff to deliver timely care. High school diploma and solid communication skills required; radiology office experience preferred.