Radiology Front Desk: Patient Concierge & Scheduler (DailyPay)

RAYUS Radiology; Peabody (MA); On-site; USD 23,000 - 34,000; Full time

Benefits offered by this job

DailyPay

Health insurance

401k match

Life insurance

PTO

Job summary

RAYUS Radiology is seeking a Front Office Associate to join our team in Massachusetts. You will greet patients, schedule appointments, and register patients with a cheerful, professional demeanor.

The role includes handling phones, processing payments, and coordinating with clinical staff to ensure smooth patient flow. The position is full-time (40 hours per week) with a 4:00pm–12:00am shift, offering DailyPay and standard benefits.

Qualifications

• One (1) year of Customer Service experience.
• Proficient in using computer systems and typing.
• Working knowledge of Microsoft Office Suite; Outlook, Word, Teams, Excel.

Responsibilities

• Greet and check-in patients scheduled for imaging services; process payments and copays as needed.
• Answer phones and handle calls in a friendly, efficient manner; relay messages between patients and staff.
• Verify insurance coverage and pre-authorizations; coordinate scheduling and referrals.

Skills

Customer service

Typing

Computer systems

Education

High School Diploma

Tools

Microsoft Office Suite

Outlook

Word

Teams

Excel

Job description

RAYUS Radiology is seeking a Front Office Associate to join our team in Massachusetts. You will greet patients, schedule appointments, and register patients with a cheerful, professional demeanor.

The role includes handling phones, processing payments, and coordinating with clinical staff to ensure smooth patient flow. The position is full-time (40 hours per week) with a 4:00pm–12:00am shift, offering DailyPay and standard benefits.