Radiology Front Desk Pro — DailyPay & Patient Care

rayusexternalcareers; Indianapolis (IN); On-site; USD 19,000 - 25,000; Part time

Benefits offered by this job

DailyPay

Job summary

RAYUS Radiology is seeking a Front Office Associate for a temporary (PRN) role. You will greet and register patients, answer phones, schedule appointments, and coordinate with referring professionals in a cheerful, professional manner.

Responsibilities include registering patients, handling payments, scheduling exams and referrals, verifying insurance, and supporting the front desk with general tasks. Strong computer skills and customer service are essential.

Qualifications

• High School Diploma or equivalent.
• 1 year of Customer Service experience.
• Proficient in using computer systems and typing.
• Working knowledge of Microsoft Office Suite; Outlook, Word, Teams, Excel

Responsibilities

• Greet and check-in patients scheduled for imaging services; process payments and copays as needed.
• Answer phones and handle calls in an efficient and friendly manner; field calls for Center Team Members.
• Act as liaison between imaging technologists and patients waiting for exams; relay messages about scanner status and Clinic information.
• Maintain organization of the front office lobby area; assist with general office cleanup and supply orders.
• Push patient imaging via electronic interfaces; complete appointment confirmation calls and provide prep instructions.
• Fax/scan reports, billing information, and medical release forms as requested.
• Arrange transportation, interpreters, and hotel accommodations for patients when appropriate.
• Enter and submit patient exam orders; verify orders match schedules; schedule referrals and authorizations.
• Process requests for image orders and CDs; maintain accurate referring physician database.
• Verify patient insurance coverage; pre-certify exams; obtain authorizations; facilitate ROI requests

Skills

Customer service

Typing

Phone etiquette

Communication

Education

High School Diploma or equivalent

Tools

Microsoft Office Suite

Outlook

Word

Excel

Job description

RAYUS Radiology is seeking a Front Office Associate for a temporary (PRN) role. You will greet and register patients, answer phones, schedule appointments, and coordinate with referring professionals in a cheerful, professional manner.

Responsibilities include registering patients, handling payments, scheduling exams and referrals, verifying insurance, and supporting the front desk with general tasks. Strong computer skills and customer service are essential.