Radiology Care Coordinator & Front Desk Specialist

Atrius Health; Plymouth (MA); Presencial; USD 22 000 - 40 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Paid Time Off

Medical Plan options

Dental, Vision, Life & AD&D

Short-term Disability

Long-Term Disability

401(k) Savings Plan

Employee Stock Purchase Plan

Education Reimbursement

Employee Discounts

Employee Assistance Program

Employee Referral Bonus Program

Voluntary Benefits

Resumo da oferta

UnitedHealth Group in Plymouth, MA seeks a patient services representative to deliver excellent customer service to patients, clinicians, and radiology staff, check in patients, collect co-pays, and coordinate imaging requests. The role includes insurance verification, appointment reminders, processing image requests, and maintaining PHI in HIPAA-compliant manner.

This is a full-time, 40-hour/week on-site position with a Monday–Friday schedule.

Qualificações

• High School/GED required.
• 1+ years of customer service experience.
• Familiarity with medical terminology helpful.
• Strong interpersonal and communication skills; ability to multitask.

Responsabilidades

• Verifies patient insurance coverage and collects co-pays/deductibles for imaging exams.
• Make appointment reminder calls as needed.
• Process requests for copies of images/CD in accordance with policy.
• Manage patient flow and check-in processes within the department.
• Coordinate image sharing and ensure availability of radiographs for appointments.

Conhecimentos

Interpersonal skills

Time management

Organizational skills

Familiarity with medical terminology

Formação académica

High School/GED

Ferramentas

EPIC

Descrição da oferta de emprego

UnitedHealth Group in Plymouth, MA seeks a patient services representative to deliver excellent customer service to patients, clinicians, and radiology staff, check in patients, collect co-pays, and coordinate imaging requests. The role includes insurance verification, appointment reminders, processing image requests, and maintaining PHI in HIPAA-compliant manner.

This is a full-time, 40-hour/week on-site position with a Monday–Friday schedule.