Radiology Admin Assistant — Patient Care & Throughput

Beth Israel Lahey Health; Woburn (IL); On-site; USD 2,624,000 - 3,532,000; Full time

Job summary

Beth Israel Lahey Health is seeking an Administrative Support Assistant to provide clerical support to the radiology department, maintain patient records, and greet patients and families. The role focuses on improving patient throughput and ensuring accurate documentation, with a strong emphasis on customer service and effective communication inside a high-volume hospital setting.

The candidate should have a high school diploma and at least one year of administrative experience in patient care,

Qualifications

• Education: High School Diploma or equivalent.
• Experience: At least one year in an administrative support role in a patient care setting.
• English: Must read, write, and communicate effectively in English with patients and staff.
• Customer service: Excellent service and communication skills.
• Keyboard: Proficient keyboarding.

Responsibilities

• Provides clerical support to the radiology department to assist patient care teams.
• Maintains accurate and timely electronic medical records and greets patients and families.
• Answers phones, directs inquiries, and takes messages to ensure efficient department flow.
• Processes orders in the electronic medical record and supports scheduling and patient throughput.
• Coordinates patient transportation and provides non-clinical comfort measures in waiting areas.
• Disseminates information to patients and families as directed and assists with patient flow.

Skills

Basic computer knowledge

English communication

Customer service

Keyboard skills

Education

High School Diploma or equivalent

Job description

Beth Israel Lahey Health is seeking an Administrative Support Assistant to provide clerical support to the radiology department, maintain patient records, and greet patients and families. The role focuses on improving patient throughput and ensuring accurate documentation, with a strong emphasis on customer service and effective communication inside a high-volume hospital setting.

The candidate should have a high school diploma and at least one year of administrative experience in patient care,