Quoting & Customer Solutions Specialist (Inside Sales)

Suburban Steel Supply, Inc; Gahanna (OH); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

ESOP

Job summary

Suburban Steel Supply, Inc. in Gahanna, Ohio is seeking a customer-facing role to convert inquiries into quotes and orders. You will read blueprints, estimate costs, and coordinate with shop and field teams to move bids and orders quickly.

You will work at the counter, by phone and by email, handling inquiries, processing orders, and maintaining accounts with accuracy and timely follow-through in a busy steel fabrication environment.

Qualifications

• Read technical drawings and estimate material costs for quotes.
• Provide strong customer service by phone, email, and in person.
• Use Microsoft Office and ERP to manage quotes, orders, and accounts; Tekla is a plus.

Responsibilities

• Handle inquiries at the counter, by phone, and by email.
• Review blueprints and specs to prepare quotes quickly.
• Process orders and manage existing accounts and open bids.
• Coordinate with shop, logistics and field erectors to keep work moving.
• Resolve issues with clear follow-through in a fast-paced operation.
• Keep priorities organized and ensure accuracy amid high demand.

Skills

Reading blueprints

Customer service

Communication

Organization

Problem-solving

Tools

Tekla

Microsoft Office

ERP systems

Job description

Suburban Steel Supply, Inc. in Gahanna, Ohio is seeking a customer-facing role to convert inquiries into quotes and orders. You will read blueprints, estimate costs, and coordinate with shop and field teams to move bids and orders quickly.

You will work at the counter, by phone and by email, handling inquiries, processing orders, and maintaining accounts with accuracy and timely follow-through in a busy steel fabrication environment.