Inside Sales Customer Service

Sheffield Steel Inc; Macedonia (OH); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

401(k)

Competitive salary

Dental insurance

Health insurance

Opportunity for advancement

Paid time off

Training & development

Vision insurance

Wellness resources

Job summary

A flat-rolled carbon processor in Northeast Ohio is seeking an experienced Inside Sales / Customer Service Representative. The ideal candidate will have a minimum of three years of customer service experience in flat-rolled steel, with strong data entry and communication skills. Responsibilities include managing customer orders and understanding the related computer systems. This position offers competitive benefits and opportunities for advancement.

Qualifications

• Minimum of three years of customer service experience in flat-rolled steel.
• Ability to effectively communicate with customers and vendors.
• Strong data entry and math skills.
• Strong data entry and math skills.
• Proficiency with Microsoft Excel and Word.

Responsibilities

• Communicate with customers to understand expectations and issues.
• Enter customer sales orders.
• Track existing orders and expedite if necessary.
• Understand the computer system as it relates to work orders and inventory costs.
• Understand the computer system as it relates to work orders, sales orders, receiving, and inventory costs.

Skills

Customer service experience

Professional demeanor

Effective communication

Data entry skills

Math skills

Microsoft Excel

Microsoft Word

Tools

Microsoft Excel

Microsoft Word

Job description

Benefits

• 401(k)
• Competitive salary
• Dental insurance
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance
• Wellness resources

We are a flat-rolled carbon processor/distributor in Northeast Ohio looking to hire an Inside Sales / Customer Service Representative.

Responsibilities

• Communicate with customers to understand expectations and issues
• Enter customer sales orders
• Track existing orders in order to expedite if necessary or discuss with customers
• Track inbound material
• Understand the computer system as it relates to work orders, sales orders, receiving, and inventory costs

Qualifications

• Minimum of three years of customer service experience in flat-rolled steel
• A professional demeanor and an ability to communicate effectively with customers and vendors
• The ability to make sound business decisions utilizing the data at hand
• Strong data entry and math skills
• Skilled in Microsoft Excel and Word