Quick Lane Oil Change Team Lead

Finneganchryslerjeepdodge; Rosenberg (TX); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Paid Training

Paid Vacation

Medical and Dental Insurance

401K

Opportunity for Advancement

Closed Sundays

Progressive Performance Bonus Program

Job summary

Finnegan Auto Group is seeking a dedicated service associate to oversee the flow of the Quick Lane, ensuring customers receive prompt and courteous service. You will take ownership of the customer experience and handle owner inquiries to maintain a positive impression.

Responsibilities include coordinating technician time, distributing work efficiently, and upholding professional standards. We offer paid training, benefits, and opportunities for advancement in a supportive team environment.

Qualifications

• Must be organized and friendly.
• Demonstrated ability to manage others.
• Strong time management and prioritization.
• Excellent communication with customers.
• Professional, well-groomed appearance.
• Clean driving record required.
• Willing to submit to pre-employment background check and drug screen.

Responsibilities

• Oversee flow of Quick Lane and ensure customers receive prompt, courteous service.
• Take ownership of the customer's experience and complete assignments to leave a positive impression.
• Provide concierge support for owner inquiries, in person or by phone, to prevent mishandling.
• Ensure daily technician time is allocated efficiently to service customers.
• Distribute work between technicians to optimize shop throughput.

Skills

Organized

People management

Time management

Communication skills

Professional appearance

Clean driving record

Background check

Job description

At Finnegan Auto Group we believe our employees are our greatest asset. As such, we treat all employees with respect and appreciation for their contributions to the company. We believe not only in providing ongoing training and generous employee benefits, but also rewarding outstanding effort and results through bonus and commission programs. Finnegan Auto Group also believes in doing good work in the community. When you join our team you are not only taking a step forward in an exciting career, you are also enabled to give back to community organizations.

What we offer:

• Paid Training
• Paid Vacation
• Medical and Dental Insurance
• 401K
• Opportunity for Advancement
• Closed Sundays
• Progressive Performance Bonus Program

Responsibilities

• Oversee flow of Quick Lane. Ensure that customers receive prompt, courteous, and effective service.
• Take ownership of the customer's experience by carrying out those additional assignments that allow the dealership to leave a positive impression with the customer.
• Provide concierge support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandled.
• Ensures that the daily inventory of technicians' time is consistently sold to service customers.
• Distribute work between technicians efficiently.

Qualifications

• Organized and friendly personality
• Demonstrated ability to manage others
• Time management skills
• Fantastic communication skills with your customers
• Professional, well-groomed personal appearance.
• Clean driving record
• Willing to submit to a pre-employment background check & drug screen