Quick Lane Supervisor

Finneganchryslerjeepdodge; Rosenberg (TX); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Paid Training

Paid Vacation

Medical and Dental Insurance

401K

Opportunity for Advancement

Closed Sundays

Progressive Performance Bonus Program

Job summary

Finneganchryslerjeepdodge in Rosenberg, TX is seeking a Service Lane Supervisor to oversee the flow of the Quick Lane service bay. You will ensure customers receive prompt, courteous, and effective service while guiding a team of technicians and advisors.

The role emphasizes ownership of the customer experience, strong communication, and efficient work distribution, with opportunities for advancement within the dealership.

Qualifications

• Candidates should be organized and friendly.
• Experience managing a team is preferred.
• Strong time-management and customer communication skills required.
• Professional appearance and a clean driving record are expected.
• Willing to undergo a pre-employment background check and drug screen.

Responsibilities

• Oversee Quick Lane flow and ensure prompt, courteous service.
• Own the customer experience by completing tasks that leave a positive impression.
• Provide concierge support for owner inquiries via phone or in person.
• Maximize daily technician time inventory for service customers.
• Distribute work efficiently among technicians.

Skills

Organized personality

People management

Time management

Customer communication

Professional appearance

Clean driving record

Background check & drug screen

Job description

What we offer

• Paid Training
• Paid Vacation
• Medical and Dental Insurance
• 401K
• Opportunity for Advancement
• Closed Sundays
• Progressive Performance Bonus Program

Responsibilities

• Oversee flow of Quick Lane. Ensure that customers receive prompt, courteous, and effective service.
• Take ownership of the customer's experience by carrying out those additional assignments that allow the dealership to leave a positive impression with the customer.
• Provide concierge support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandled
• Ensures that the daily inventory of technicians' time is consistently sold to service customers.
• Distribute work between technicians efficiently

Qualifications

• Organized and friendly personality
• Demonstrated ability to manage others
• Time management skills
• Fantastic communication skills with your customers
• Professional, well-groomed personal appearance.
• Clean driving record
• Willing to submit to a pre-employment background check & drug screen