Quick Lane Advisor

Landmark Ford; Tigard (OR); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Full Benefit Package

401k with matching

Bonus plans

Training

Job summary

Landmark Ford, Inc. in Tigard, OR is seeking a FastLube Service Advisor who is customer-focused and detail-oriented. You will greeting customers, write repair orders, explain services and pricing, and coordinate with technicians to keep work moving smoothly.

Join a team that values you and offers a competitive pay and full benefits package including 401k with matching. Strong communication and a valid driver's license are required to ensure top-tier customer service and timely delivery of

Qualifications

• Excellent customer service skills
• Valid driver’s license with acceptable driving record

Responsibilities

• Greet customers for their appointments. Write repair orders and document requested services.
• Explain recommended services, pricing, and estimated completion times.
• Coordinate with technicians to keep work moving efficiently.
• Keep customers informed and make sure vehicles are ready for delivery.
• Review technician recommendations and Multi-Point inspection results with every customer.
• Exemplary customer service skills are a must
• Valid driver’s license with acceptable driving record

Skills

Customer service

Communication

Diligence

Time management

Job description

Job Description

JOIN A TEAM THAT VALUES YOU!

About us:

Family owned and operated since 1979 Landmark Ford Inc. works to create a comfortable and welcoming environment for our team members and guests. With a culture of recognition and a reputation for excellence Landmark teammates are empowered to take ownership in their job and make a difference. Landmark is a place where talent is recognized and internal growth is promoted, making it an ideal organization in which to develop a long and successful career.

About the position:

With a commitment to providing an excellent customer service. Landmark Ford, Inc. the largest Ford/Lincoln Service department in the Northwest seeks a customer focused individual to work as a FastLube Service Advisor. This position comes with great benefits and income opportunity. Highly competitive pay!

Job Responsibilities:

• Greet customers for their appointments. Write repair orders and document requested services.
• Explain recommended services, pricing, and estimated completion times.
• Coordinate with technicians to keep work moving efficiently.
• Keep customers informed and make sure vehicles are ready for delivery.
• Review technician recommendations and Multi-Point inspection results with every customer.
• Exemplary customer service skills are a must
• Valid driver’s license with acceptable driving record

Dealership Commitment/Benefits:

• State of the Art Equipment
• Very competitive wages
• Training
• Full Benefit Package, including 401k with matching
• Bonus plans and Spiff programs in place
• Professional working environment