Quick Lane Advisor

McSweeney Auto Group; Pell City (AL); On-site; USD 19,000 - 30,000; Full time

Benefits offered by this job

Competitive pay

Health/dental/vision insurance

Career growth opportunities

Supportive work environment

Employee discounts

Job summary

McSweeney Chrysler Dodge Jeep Ram in Pell City, AL is seeking a Quick Lane Advisor to deliver fast, friendly vehicle maintenance services and build lasting customer loyalty. You will greet customers, assess needs, explain pricing, and coordinate service with technicians in a busy shop environment.

The ideal candidate has strong communication and organizational skills, basic automotive knowledge, and the ability to use scheduling software.

Qualifications

• Requires excellent communication and customer service skills.
• Able to multitask in a fast-paced service environment.
• Basic automotive maintenance knowledge is a plus.
• Familiarity with computer systems for scheduling and record-keeping.

Responsibilities

• Greet customers promptly and courteously upon arrival.
• Assess maintenance needs and recommend services.
• Provide accurate estimates and explain services and pricing.
• Schedule service appointments and manage workflow.
• Collaborate with technicians to ensure timely completion of services.
• Maintain thorough records of customer interactions and service transactions.
• Keep the Quick Lane area clean, organized, and safe.

Skills

Strong communication

Customer service

Multitasking

Computer literacy

Education

High school diploma or equivalent

Tools

Service scheduling software

Job description

JoinMcSweeney Chrysler Dodge Jeep Ram as a Quick Lane Advisor in Pell City, AL, where you will play a crucial role in providing fast and efficient vehicle maintenance services, ensuring exceptional customer satisfaction and loyalty.

Responsibilities

• Greet customers promptly and courteously upon arrival.
• Assess customers' vehicle maintenance needs and recommend appropriate services.
• Provide accurate estimates and explain services and pricing to customers.
• Schedule service appointments and manage workflow to maximize efficiency.
• Collaborate with technicians to ensure timely completion of all services.
• Maintain thorough records of customer interactions and service transactions.
• Ensure the Quick Lane service area is clean, organized, and compliant with safety standards.

Requirements

• Strong communication and customer service skills.
• Ability to work in a fast-paced environment and multitask effectively.
• Basic knowledge of automotive maintenance and repair.
• High school diploma or equivalent.
• Reliable, punctual, and detail-oriented.
• Ability to use computer systems for service scheduling and record-keeping.

Benefits

• Competitive compensation.
• BCBS Health, dental and vision insurance
• Opportunities for career growth and development.
• Supportive and friendly work environment.
• Employee discounts on vehicle purchases and services.
• Comprehensive training programs.

About the Company

McSweeney Chrysler Dodge Jeep Ram is a trusted automotive dealership in Pell City, AL, dedicated to providing high-quality vehicles and exceptional customer service. Our team values integrity, professionalism, and community involvement, making us a great place to build your career in the automotive industry.