Fast Lane Service Advisor

McSweeney Auto Group; Pell City (AL); On-site; USD 19,000 - 30,000; Full time

Benefits offered by this job

Competitive pay

Health/dental/vision insurance

Career growth opportunities

Supportive work environment

Employee discounts

Job summary

McSweeney Chrysler Dodge Jeep Ram in Pell City, AL is seeking a Quick Lane Advisor to deliver fast, friendly vehicle maintenance services and build lasting customer loyalty. You will greet customers, assess needs, explain pricing, and coordinate service with technicians in a busy shop environment.

The ideal candidate has strong communication and organizational skills, basic automotive knowledge, and the ability to use scheduling software.

Qualifications

• Requires excellent communication and customer service skills.
• Able to multitask in a fast-paced service environment.
• Basic automotive maintenance knowledge is a plus.
• Familiarity with computer systems for scheduling and record-keeping.

Responsibilities

• Greet customers promptly and courteously upon arrival.
• Assess maintenance needs and recommend services.
• Provide accurate estimates and explain services and pricing.
• Schedule service appointments and manage workflow.
• Collaborate with technicians to ensure timely completion of services.
• Maintain thorough records of customer interactions and service transactions.
• Keep the Quick Lane area clean, organized, and safe.

Skills

Strong communication

Customer service

Multitasking

Computer literacy

Education

High school diploma or equivalent

Tools

Service scheduling software

Job description

McSweeney Chrysler Dodge Jeep Ram in Pell City, AL is seeking a Quick Lane Advisor to deliver fast, friendly vehicle maintenance services and build lasting customer loyalty. You will greet customers, assess needs, explain pricing, and coordinate service with technicians in a busy shop environment.

The ideal candidate has strong communication and organizational skills, basic automotive knowledge, and the ability to use scheduling software.