Fast Lane Auto Service Advisor: Growth & Training

McSweeney Chrysler Dodge Jeep Ram; Pell City (AL); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Competitive compensation

Health, dental and vision insurance

Career growth and development

Friendly work environment

Employee discounts on services

Comprehensive training programs

Job summary

McSweeney Chrysler Dodge Jeep Ram in Pell City, AL is seeking a Quick Lane Advisor to provide fast, friendly vehicle maintenance services and ensure exceptional customer satisfaction.

You will greet customers, assess service needs, present clear estimates, schedule appointments, and collaborate with technicians to maintain an efficient service flow. A high school diploma and basic computer skills are required, with growth opportunities within the dealership.

Qualifications

• Strong communication and customer service skills.
• Ability to work in a fast-paced environment and multitask effectively.
• Basic knowledge of automotive maintenance and repair.
• High school diploma or equivalent.
• Reliable, punctual, and detail-oriented.
• Ability to use computer systems for scheduling and record-keeping.

Responsibilities

• Greet customers promptly and courteously upon arrival.
• Assess customers' vehicle maintenance needs and recommend appropriate services.
• Provide accurate estimates and explain services and pricing to customers.
• Schedule service appointments and manage workflow to maximize efficiency.
• Collaborate with technicians to ensure timely completion of all services.
• Maintain thorough records of customer interactions and service transactions.
• Ensure the Quick Lane service area is clean, organized, and compliant with safety standards.

Skills

Communication

Customer service

Multitasking

Fast-paced

Teamwork

Education

High school diploma

Tools

Scheduling software

Job description

McSweeney Chrysler Dodge Jeep Ram in Pell City, AL is seeking a Quick Lane Advisor to provide fast, friendly vehicle maintenance services and ensure exceptional customer satisfaction.

You will greet customers, assess service needs, present clear estimates, schedule appointments, and collaborate with technicians to maintain an efficient service flow. A high school diploma and basic computer skills are required, with growth opportunities within the dealership.