Quartz Countertop Field Technician (Company Vehicle)

Cambria; Phoenix (AZ); On-site; USD 33,000 - 43,000; Full time

Benefits offered by this job

Health insurance

Paid Time Off

7 paid Holidays

401(k) plus matching

Discretionary Profit Sharing

Flexible Spending Account

Life Insurance

Disability Insurance

Referral Program

Tuition Reimbursement

Employee Assistance Program

Employee Discount

Professional Development Assistance

Job summary

Cambria is seeking a Field Service Technician to deliver exceptional on-site service for residential and commercial clients. You will travel to customer sites, assess product-related claims, perform on-site repairs to Cambria standards, and maintain a professional appearance.

This role requires strong communication, ability to lift up to 50 pounds, 30-40% overnight travel, a valid driver’s license, and familiarity with Google Suites and Salesforce.

Qualifications

• High school diploma or equivalent required.
• 1 year of experience in field service, customer service or trade position preferred.
• Reading technical drawings/documents a plus.
• Must hold a valid driver's license and pass MVR check.
• Daily local travel with 30-40% overnight travel required.

Responsibilities

• Travel to customer sites to evaluate product-related claims and provide courteous, professional service.
• Inspect claims, document findings with photos, and provide timely reports.
• Articulate service solutions and set proper expectations with customers.
• Perform on-site repairs to Cambria's standards using approved materials.
• Maintain vehicle, tools, and professional appearance at all times.
• Communicate with Regional Product Representative about site visits and findings.
• Follow safety policies and procedures; support departmental goals.

Skills

Interpersonal skills

Customer service

Attention to detail

Problem solving

Power tool use

Color perception

Professional appearance

Education

High School diploma or equivalent

Tools

Google Suites

Salesforce

Job description

Cambria is seeking a Field Service Technician to deliver exceptional on-site service for residential and commercial clients. You will travel to customer sites, assess product-related claims, perform on-site repairs to Cambria standards, and maintain a professional appearance.

This role requires strong communication, ability to lift up to 50 pounds, 30-40% overnight travel, a valid driver’s license, and familiarity with Google Suites and Salesforce.