Field Countertop Service Tech — Company Vehicle

cambria; Lewisville (TX); On-site; USD 33,000 - 43,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Paid Time Off

401(k) Matching

Profit Sharing

Flexible Spending Account

Life Insurance

Disability Insurance

Employee Discount

Tuition Reimbursement

Professional Development

Job summary

Cambria in Lewisville, TX seeks a Field Service Technician to travel locally, evaluate product claims, perform on-site repairs using Cambria standards, and document findings meticulously.

You will communicate solutions to customers, maintain vehicles and tools, follow safety policies, and collaborate with the Regional Product Representative. A valid driver's license and ability to pass MVR are required.

Qualifications

• Education: High School diploma or equivalent.
• Experience: 1 year in customer service or field service/trade.
• Systems: Google Suites, Salesforce, ability to read technical drawings is a plus.

Responsibilities

• Travel to customer sites to evaluate product claims and deliver courteous service.
• Inspect claims, gather details, photograph, and document findings and work performed.
• Articulate service solutions and set proper expectations.
• Perform on-site repairs using Cambria standards and materials.
• Arrive on time, complete tasks within timeframes, and support team efficiency.
• Coordinate with Regional Product Representative about site visits and findings.
• Maintain company vehicles, tools, and equipment and stay professionally presented.
• Follow safety policies and procedures.
• Perform additional duties or projects as assigned by management.

Skills

Customer service

Interpersonal skills

Attention to detail

Problem solving

Tool operation

Color perception

Professional appearance

Driver's license

MVR check

Reading drawings

Education

High School diploma or equivalent

Tools

Google Suites

Salesforce

Job description

Cambria in Lewisville, TX seeks a Field Service Technician to travel locally, evaluate product claims, perform on-site repairs using Cambria standards, and document findings meticulously.

You will communicate solutions to customers, maintain vehicles and tools, follow safety policies, and collaborate with the Regional Product Representative. A valid driver's license and ability to pass MVR are required.