Qualtrics Platform Lead for UX & Data Governance

V T CORPORATE RESOURCE CTR; Blacksburg (VA); On-site; USD 70,000 - 85,000; Full time

Job summary

V T CORPORATE RESOURCE CTR is seeking a Survey Platform Service Manager to oversee the Qualtrics survey platform in Blacksburg, VA. This critical role ensures platform efficiency, accessibility, and compliance with data governance standards.

The Manager will provide technical support, manage user access, and facilitate service requests while developing training materials for the university community. Candidates should have a Master’s degree and experience with the Qualtrics platform.

Qualifications

• Master’s degree in a relevant area (e.g., Information Technology, Computer Science).
• Proven ability to provide advanced technical user support on enterprise software.
• Strong understanding of data security and governance principles.

Responsibilities

• Manage and provide technical support for the Qualtrics platform.
• Coordinate data migration from legacy to enterprise platforms.
• Develop and promote user-friendly training materials.

Skills

Qualtrics platform administration

Technical user support

Data governance

Training and documentation development

Written and verbal communication

Education

Master's degree in a relevant area

Bachelor's degree with equivalent experience

Tools

ServiceNow

Job description

V T CORPORATE RESOURCE CTR is seeking a Survey Platform Service Manager to oversee the Qualtrics survey platform in Blacksburg, VA. This critical role ensures platform efficiency, accessibility, and compliance with data governance standards.

The Manager will provide technical support, manage user access, and facilitate service requests while developing training materials for the university community. Candidates should have a Master’s degree and experience with the Qualtrics platform.