Quality Technician I: Data-Driven QA & Process Improvement

RiseMe; Town of Coxsackie (NY); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Health, Dental, Vision

401(k) with company match

Paid time off

Sick days

Disability benefits

Tuition reimbursement

Job summary

Serta Simmons Bedding (SSB) is hiring for a Quality Technician to provide technical quality support in a multi-shift, high-volume production setting. You will drive a data-driven quality culture through monitoring, audits, and root-cause analysis.

The role emphasizes safety, QMS compliance, and continuous improvement. Required 1–3 years in manufacturing with strong communication and MS Office skills; Lean certification is a plus.

Qualifications

• Must read, write, and speak English.
• 1–3 years in manufacturing.
• Proficient in MS Office (Word, Excel, PowerPoint).

Responsibilities

• Provide technical quality support for a high-volume production facility.
• Foster safety culture and ensure OSHA compliance.
• Conduct audits of the QMS and lead root-cause analyses.
• Maintain quality metrics and participate in reviews.
• Monitor CTQ/SPC/Error Proofing controls at all levels.
• Lead supplier quality reviews and corrective actions.
• Support plant trials and report improvements.

Skills

Reading and writing English

Teamwork

Problem solving

Strong communication

Education

HS diploma or GED

Associates degree in Manufacturing, Quality, Statistics, Engineering, Business or other

Lean training/certification

Tools

MS Office

Job description

Serta Simmons Bedding (SSB) is hiring for a Quality Technician to provide technical quality support in a multi-shift, high-volume production setting. You will drive a data-driven quality culture through monitoring, audits, and root-cause analysis.

The role emphasizes safety, QMS compliance, and continuous improvement. Required 1–3 years in manufacturing with strong communication and MS Office skills; Lean certification is a plus.