Quality Technician I - 1st & 2nd Shift

RiseMe; Town of Coxsackie (NY); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Health, Dental, Vision

401(k) with company match

Paid time off

Sick days

Disability benefits

Tuition reimbursement

Job summary

Serta Simmons Bedding (SSB) is hiring for a Quality Technician to provide technical quality support in a multi-shift, high-volume production setting. You will drive a data-driven quality culture through monitoring, audits, and root-cause analysis.

The role emphasizes safety, QMS compliance, and continuous improvement. Required 1–3 years in manufacturing with strong communication and MS Office skills; Lean certification is a plus.

Qualifications

• Must read, write, and speak English.
• 1–3 years in manufacturing.
• Proficient in MS Office (Word, Excel, PowerPoint).

Responsibilities

• Provide technical quality support for a high-volume production facility.
• Foster safety culture and ensure OSHA compliance.
• Conduct audits of the QMS and lead root-cause analyses.
• Maintain quality metrics and participate in reviews.
• Monitor CTQ/SPC/Error Proofing controls at all levels.
• Lead supplier quality reviews and corrective actions.
• Support plant trials and report improvements.

Skills

Reading and writing English

Teamwork

Problem solving

Strong communication

Education

HS diploma or GED

Associates degree in Manufacturing, Quality, Statistics, Engineering, Business or other

Lean training/certification

Tools

MS Office

Job description

Be Part of the Future of Sleep!

At Serta Simmons Bedding (SSB), we're more than a mattress company, we're a leading global sleep company with a mission to help people sleep better so they can live healthier lives. With a 150-year heritage in delivering industry-leading sleep solutions, we own iconic brands including Serta®, Beautyrest®, Simmons®andTuft & Needle®.

What You'll Do:

• Provide technical quality support for multi-shift, high volume production facility. Support building a customer focused quality culture through data collection, process monitoring, root cause analysis, and corrective action implementation.
• You will foster a safety culture and the implementation of safety policies and training in compliance with the company safety program and OSHA regulations to eliminate work related injuries.
• Perform audits of the quality management system; perform process and product audits
• Lead root cause analysis and implementation of corrective actions
• Maintain line quality metrics and dashboard and participate in quality reviews
• Monitor and review CTQ / SPC / Error Proofing Controls at every level
• Collect, analyze, and report data and participate in improvement projects
• Assist with training the plant associates in the QMS and TQM principles
• Review and report supplier quality issues; review/manage/escalate supplier RCA/corrective actions.
• Participate in plant trials, write reports and generate improvement ideas
• Support the overall continual improvement of quality effort for the site to drive increasing quality performance with the customer
• Participate and support SSB corporate quality initiatives

Competencies

Functional/Technical Competencies

• Process Control (SPC, Error Proofing, Monitoring, Process Improvement)
• Knowledge of basic measuring tools (Caliper, tape measurer, carpenter’s square)
• Auditing (execution, reporting, corrective action)
• Results oriented/Sense of Urgency
• Root cause analysis (5 Why analysis, cause and effect diagrams, A3, QPS)
• Supplier Quality, Internal Quality KPIs, Employee Quality Trainings

General Competencies:

• Results Focus
• Project Management
• Teamwork
• Quality
• Problem Solving/Analysis
• Continuous Improvement
• Productivity Improvement
• Process Excellence
• Organized and Logical/Process Thinking
• Strong Communication (written, verbal, presentation)
• Customer Focused
• Process Oriented
• Adaptability and Driving Continuous Improvement

What You'll Bring:

Required

• HS diploma or GED
• One to three years in manufacturing
• Proficient in MS Office (Word, Excel, Power Point)
• Must be able to read, write, and speak English
• Must be at least 18 years or older

Preferred

• Associates degree in Manufacturing, Quality, Statistics, Engineering, Business or other
• One year in a Quality role
• Lean training / certification
• Have or be prepared to work towards Certified Six Sigma Yellow / Green Belt

Compensation: $20.00-$26.00 (Varies based on relevant experience) - Second Shift Differential: $2.00

Why work at Serta Simmons Bedding?

When you join SSB, you become part of a winning and diverse team that is excited and committed to helping people get better sleep. We provide inspiring career opportunities, competitive benefits, employee perks, and the chance to be part of the future of sleep.

Benefits and Perks (USA, Salary non-union- optional):

• Health, Dental, and Vision

• Annual employee contribution to HSA

• 401K with company match

• Paid Time Off / Vacation

• 12 company holidays

• Sick days

• Company paid short- and long-term disability

• Paid parental leave

• Discount programsincludingFriends and family discounts

• Referral Bonus

• Tuition Reimbursement

Employees are required to comply with COVID policies established by a vendor or customer.

It is our policy to abide by all federal, state, and local laws prohibiting employment discrimination, with respect to all terms and conditions of employment, based solely on a person’s race, color, religious creed/religion, sex (including sexual orientation, or gender identity), pregnancy, childbirth or other related medical conditions, national origin, ancestry, citizenship status, disability, age, military status, or status as a Vietnam-era or special disabled veteran, marital status, registered domestic partner or civil union status, gender (including sex stereotyping or expression), genetic information (including family medical history), or any other protected status except where a reasonable, bona fide occupational qualification exists.

SSB will provide reasonable accommodations to applicants and employees who need them, as required by law.

The hiring salary range for this position applies to where legally required, and most other geographies. Starting pay for the successful applicant depends on a variety of job-related factors, including but not limited to geographic location, market demands, experience, training, and education. The benefits available for this position include medical, dental, vision, 401(k) plan, life insurance coverage, disability benefits, tuition assistance program and PTO or, if applicable, as otherwise dictated by the appropriate Collective Bargaining Agreement.