Quality Technician I - Multi-Shift QA & Process Improvement

Serta Simmons Bedding; Town of Coxsackie (NY); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

401(k) match

Paid Time Off

Holidays

Sick days

Disability benefits

Parental leave

Discount programs

Referral bonus

Tuition reimbursement

Job summary

Serta Simmons Bedding (SSB) is seeking a Quality Technician I for 1st and 2nd shift at the Coxsackie, NY facility. You will support multi-shift, high-volume production with data collection, process monitoring, and corrective actions to drive quality improvement.

You will conduct audits, support root cause analysis, and maintain quality metrics while training plant staff on QMS and TQM concepts to uphold safety and product standards.

Qualifications

• HS diploma or GED required.
• 1–3 years in manufacturing environment.
• Proficient in MS Office (Word, Excel, PowerPoint).
• Must be able to read, write, and speak English.
• Must be at least 18 years old.

Responsibilities

• Provide technical quality support for multi-shift, high volume production facility.
• Foster safety culture and implement safety policies per OSHA regulations.
• Perform audits of the quality management system and processes.
• Lead root cause analysis and corrective action implementation.
• Maintain line quality metrics and participate in quality reviews.
• Assist with training plant associates in QMS and TQM principles.

Skills

MS Office

English

Manufacturing experience

Education

HS diploma or GED

Associates degree (Manufacturing, Quality, Statistics, Engineering, Business)

Job description

Serta Simmons Bedding (SSB) is seeking a Quality Technician I for 1st and 2nd shift at the Coxsackie, NY facility. You will support multi-shift, high-volume production with data collection, process monitoring, and corrective actions to drive quality improvement.

You will conduct audits, support root cause analysis, and maintain quality metrics while training plant staff on QMS and TQM concepts to uphold safety and product standards.