Quality Technician

Ingersoll-Rand; Sheboygan (WI); On-site; USD 50,000 - 70,000; Full time

Job summary

Ingersoll Rand is seeking a Quality Technician in Sheboygan, WI, to ensure product quality in a light manufacturing environment. The role involves implementing quality systems, conducting inspections, and collaborating with engineering and production teams. Ideal candidates have a background in engineering and experience with quality standards. Join a company dedicated to making life better for its employees and customers.

Benefits

Health Care Options

401(k) Plan

Paid Time Off

Employee Stock Grant

Qualifications

• 3+ years of experience in quality, training, and manufacturing service activities.
• Experience developing ISO standards; achieved and/or maintained ISO certification.

Responsibilities

• Handles internal and external quality issues and drives corrective actions.
• Responsible for inspection of finished pumps or machined parts.
• Participates in training programs for employees.

Skills

Quality Assurance

Problem Solving

Communication

Education

Associate's Degree in Engineering

High School Diploma or G.E.D.

Tools

Microsoft Office

Job description

Ingersoll Rand is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.

Job Title:Quality Technician
Location:Sheboygan

About Us:
Imagine a company with technology leadership of over 160 years, yet it operates with the energy of a startup. Ingersoll Rand has dedicated itself to Making Life Better for its employees, customers, shareholders, and planets. We produce innovative and mission-critical flow creation and life science technologies – from compressors to precision handling of liquids, gasses, and powers – to increase industrialproductivity, efficiency, and sustainability. Supported by over 80+ brands, our products are used in various end-markets including life sciences, food and beverage, clean energy, industrialmanufacturing, infrastructure, and more. Across the globe, we’re driving growth with an entrepreneurial spirit and ownership mindset. Learn more at irco.com and join us to own your future.

Job Overview:
Ingersoll Rand is hiring a Quality Engineer Technician in the Sheboygan, WI facility. The position works closely with the engineering team and production in a light manufacturing, machining and assemblyenvironment to ensure a quality product. The Quality Engineer Technician will implement quality system requirements, review and recommend updates to products and processes and lead corrective action and continuous improvement activities in collaboration with the company’s quality vision and strategy. As Quality Engineer Technician, you will also investigate customer complaints and process nonconformities. Qualified candidates will have a minimum associate’s degree in engineering and knowledge of quality systems.

Essential Functions:

• Quality: Handles internal and external quality issues and drives timely and effective corrective actions. Implements, maintains, and audits company quality systems. Participates in ISO 9001 Audits. Maintains and continually improves the quality system with all departmental procedures supporting and maintaining ISO certification. Supervises, tests compliance of all materials and services. Analyzes defects in process, procedures, materials and products and recommends corrective measures to maintain quality standards. Able to use 8D, fishbone, 5-Why, PFMEA and other statistical tools as needed.
• Inspection: Responsible for inspection of finished pumps or machined parts when performing root cause investigation into defects. Needs working knowledge of GD&T and able to read part drawings. Utilizes performance, test and inspection data to investigate causes for product nonconformance and field problems and plays an active role in problem resolution. Versed in gauge calibration requirements and CMM inspection a plus.
• Training: Participates in training programs for employees as needed. Evaluate training needs for assemblyprocesses. Continuously improves and streamlines the process, developing human resources through formal and informal training such as cross training, participation in Kaizen events and classroom training.
• Customer Specs: Interfaces with customer service and engineering to assist in design and contract reviews to ensure customer quality requirements are understood and incorporated. Interact with Sales/Customers for root cause corrective actions and occasional customer audits.
• Other responsibilities as assigned or required.

Responsibilities:

• Inbound Leads: First responder for leads received through the website. Will qualify lead and either pursue an order or hand-off the lead proactively to the appropriate colleague based on standard work in place
• Outbound Sales Calls: Promotes the sale of company products through the Sales Representative / Authorized Service Center network, direct to customers, and other channels as appropriate. Uses technical knowledge to support and build sales. Identifies, develops and maintains direct sales to end users.
• Makes calls on drifted accounts and other targeted campaigns
• Website Product Support: First responder for website chat functionality.
• Quote Follow-up: Make outbound calls to follow-up on open opportunities and quotations, to push for closure or other information needed to advance the opportunity
• Prospect Contacts (Cold Leads): Make outbound calls to cold leads collected through website, webinars or other means
• Technical Sales: Utilizes technical knowledge to assess the potential application of company products, offering solutions that meet customer needs. Researches and presents information showing potential customers the cost benefit of utilizing GDI products
• Sales Documentation: Will maintain thorough records of interactions with customers via phone, e-mail and other means in the Salesforce.com system and also maintain strong communication with other departments associated with these sales activities.
• Funnel (Pipeline) Management: Will manage the funnel of opportunities and quotations created in a disciplined manner to ensure maximum win rate from efforts put forth
• Forecasts/Budgets/Targets: Gives input to forecasts & budgets and is required to meet order entry budget targets. Will be expected to meet targets related to speed of response on leads received and correspondence handled

Requirements:

• High School Diploma or G.E.D.
• 3+ years of experience performing quality, training, and manufacturingservice activities.
• Must be able to develop excellent working relationships with all levels of the organization in order to work through quality problems and staff to carry out corrective actions identified.
• Abilitity to work with minimal supervision.
• Experience developing ISO standards; achieved and/or maintained ISO certification in a manufacturingfacility preferred.
• Proficient in Microsoft Office.

Preferred:

• Associates degree or Certified Technical training (or international equivalent) in Engineering or related field.
• Quality certification.

What we offer:
At Ingersoll Rand, we embrace a culture of personal ownership — taking responsibility for our company, our communities, and our environment, as well as our individual health and well-being. Our comprehensive benefits package is designed to empower you with the tools and support necessary to take charge of your health, ensuring that together, we can continue to make life better. Our range of benefits includes health care options like medical and prescription plans, dental and vision coverage, as well as wellness programs. Additionally, we provide life insurance, a robust 401(k) plan, paid time off, and even an employee stock grant, among other offerings. These benefits are our commitment to you, so you can be your best at work and beyond.

Ingersoll Rand Inc. (NYSE:IR), driven by an entrepreneurial spirit and ownership mindset, is dedicated to helping make life better for our employees, customers and communities. Customers lean on us for our technology-driven excellence in mission-critical flow creation and industrialsolutions across 40+ respected brands where our products and services excel in the most complex and harsh conditions. Our employees develop customers for life through their daily commitment to expertise, productivity and efficiency. For more information, visit www.IRCO.com.

To apply:
Please apply via our website https://ir-jobs.dzconnex.com/ by July 13th in order to be considered for this position.

If you are a person with a disability and need assistance applying for a job, please submit a request .

What we Offer

At Ingersoll Rand, we embrace a culture of personal ownership — taking responsibility for our company, our communities, and our environment, as well as our individual health and well-being. Our comprehensive benefits package is designed to empower you with the tools and support necessary to take charge of your health, ensuring that together, we can continue to make life better. Our range of benefits includes health care options like medical and prescription plans, dental and vision coverage, as well as wellness programs. Additionally, we provide life insurance, a robust 401(k) plan, paid time off, and even an employee stock grant, among other offerings. These benefits are our commitment to you, so you can be your best at work and beyond.