Quality Systems Leader – ISO 9001 & Process Improvement

Cic Group Inc.; St. Louis (MO); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

401(k) match

Medical with HSA

Dental coverage

Short-Term Disability

Vision coverage

Fitness reimbursement

Job summary

CIC Construction seeks a Quality Systems Manager to develop and continuously improve the Quality Management System across our industrial construction and manufacturing operations. This role strengthens safety, quality, and operational excellence, reducing risk and improving efficiency company-wide.

You will lead audits, document control, and CAPA, partnering with leaders across project sites to standardize processes and drive continuous improvement, while aligning with ISO 9001 principles and

Qualifications

• 10+ years in construction, industrial services, engineering, manufacturing, or project-based settings.
• Proven QMS implementation with internal audits, document control, and CAPA.
• Experience creating SOPs, process maps, forms, templates and controlled docs.
• Ability to lead cross-functional improvement initiatives and multi-location support.
• Strong knowledge of ISO 9001, auditing, process mapping, and documentation control.
• Excellent verbal/written communication and analytical problem-solving.

Responsibilities

• Review quality metrics and audit findings; partner with leaders to improve processes.
• Manage document control for policies, procedures, forms and work instructions.
• Lead internal audits and corrective/preventive action efforts; root-cause analysis.
• Drive training, governance, and continuous improvement across operations.
• Collaborate with engineering, construction, and manufacturing to ensure ISO 9001 alignment.

Skills

QMS leadership

Auditing

Process improvement

Document control

Cross-functional

Analytics

Tools

Microsoft Office

Job description

CIC Construction seeks a Quality Systems Manager to develop and continuously improve the Quality Management System across our industrial construction and manufacturing operations. This role strengthens safety, quality, and operational excellence, reducing risk and improving efficiency company-wide.

You will lead audits, document control, and CAPA, partnering with leaders across project sites to standardize processes and drive continuous improvement, while aligning with ISO 9001 principles and