Quality System Administrator

Coca-Cola Southwest Beverages; Oklahoma City (OK); On-site; USD 65,000 - 90,000; Full time

Job summary

Coca-Cola Southwest Beverages seeks a Management Systems Facilitator to maintain and enhance the facility's ISO and GFFS-compliant management system. You will drive continuous improvement by guiding projects, leading audits, and delivering training across five levels, from New Hire Orientation to Management.

The role emphasizes risk mitigation, effective documentation, and cross-functional collaboration to achieve results and grow the business.

Qualifications

• Experience implementing management systems (ISO, Baldridge, Six Sigma, HACCP).
• Strong project management skills and ability to guide others.

Responsibilities

• Maintain and improve the facility's management system to meet ISO and GFFS standards.
• Lead ISO Gap Assessments and mitigate risks to reduce non-conformance.
• Review audit results and prioritize corrective actions to prevent recurrence.
• Coordinate and deliver management system training across multiple levels.
• Provide expert technical support and act as a consultant on regulatory and quality issues.
• Drive continuous improvement projects and build high-performing teams.

Skills

Management systems

Project management

Process management

Document management

Auditing

Quality systems

ISO / Lean / Six Sigma

Education

High School Diploma

Bachelor's degree preferred

Tools

MS Office Suite

Job description

The Management Systems Facilitator is responsible for the maintenance of an effective management system that meets ISO and GFFS requirements. Support the development of Operational Excellence by increasing associate awareness of the plant’s continuous improvement program and leading continuous improvement projects. Deliver Results & Grow Business.

• Evaluates effective implementation of the facility’s management system (policies, procedures, processes) against ISO and GFFS standards
• Facilitate ISO Gap Assessment Process in order to mitigate risks.
• Review audit results and identify the severity of audit findings or the risk associated with the findings to ensure the appropriate level of action is taken to eliminate non-conformance.
• Focuses on the critical few objectives that add the most value and channels own and others' energy to consistently deliver results that meet or exceed expectations.
• Supports PI initiatives to promote sustainable, continuous improvement of core processes.
• Develops & Inspires Diverse & High-Performing Teams
• Support SOEL to facilitate delivery of Management System related training modules at five levels: New Hire Orientation, Annual Review, Specialty, Contractor, and Management
• Act as scientific, regulatory, technical or quality expert and consultant by responding to targeted questions from the field or other departments/business units and providing support to branches, bottlers and customers.
• This includes acting as a resource for general information and acting as a consultant for other technical personnel in the Company
• Builds and maintains relationships that motivate, guide, and/or reinforce the performance of others toward goal accomplishments.
• Develops self and others to improve performance in current role and to prepare for future roles; seeks and provides feedback and coaching to enhance performance
• Coordinates and leads training classes including, but not limited to, policies, processes, standard work, lean tools and new/revised systems requirements.
• Communicates Effectively
• Coordinate and communicate findings of internal and external audits to management staff, and ensure items of non-conformance are addressed and corrected according to schedule
• Foster an environment that supports an engaged Management System culture.
• Import & Export Good Ideas that Drive Change
• Develops new insights into solutions that result in organizational improvements; promotes a work environment that fosters creative thinking, innovation and rational risk-taking.
• Seek, share and adopt ideas and best practices inside and outside the facility and embrace change introduced by others.
• Build Customer Value
• Manage documentation and records in order to ensure that they are complete, current, secure and easily retrievable.
• This may include designing, organizing or maintaining technical or regulatory records (e.g., paper formula files) and reports
• Review and update existing standards, specifications or requirements in order to comply with changes in regulatory and customer requirements, and to support new product development.
• Demonstrates the values of Coca-Cola Southwest Beverages through words, actions, and by example; fosters an environment that reflects the values of the company

Qualifications

• High School Diploma required; Bachelor's degree preferred.
• 2-3 years' experience with the following:
• Management System Implementation: Ability to apply and implement quality systems (e.g. ISO, Malcolm Baldridge, Six Sigma and HACCP) and to guide others in developing and implementing quality systems.
• Basic Project Management: Knowledge of project management principles and the ability to apply the principles, tools and techniques to develop/plan, manage or execute projects or work plans to ensure successful completion (e.g., on time, within budget).
• Process Management: Knowledge of process definition, flowing charting and process management techniques. Includes knowledge of scale-up from bench to commercialization and process/formula ingredient interactions.
• Ability to establish and define processes, interrelationships, key controls and to continuously monitor and improve processes to facilitate the efficient and effective execution of business activities.
• Document Management: Ability to create, approve, track and file documents and records in compliance with the Coca-Cola Quality System or other formal guidelines.
• General Auditing: General knowledge of audit process (e.g. interviewing, data analysis, inspections). This includes communicating findings and determining corrective actions.
• Preferred experience:
• 3+ years' experience in implementing management systems
• ISO, Lean, and Six Sigma certification
• Food or beverage manufacturing experience
• Proficiency in MS Office Suite applications