Quality Supervisor: Lead QA Team & Process Improvement

Hillphoenix; Keosauqua (IA); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Medical, Dental, and Vision

401k Retirement Plan

Flexible Spending

Paid Holidays

Job summary

Hillphoenix in Keosauqua, IA is seeking a Quality Supervisor to ensure products and processes meet regulations, specifications, contract requirements, and our quality system standards. The role directs daily testing and release activities and leads the QA team.

You will develop and maintain QA procedures, inspect and test products, document outcomes, and prepare management reports while driving continuous improvement across production operations.

Qualifications

• High School Diploma / GED.
• Three (3) years' experience in a quality control, assurance, or a related role.
• Two (2) years' in management and/or leadership experience.
• Proficiency in quality control software and data analysis tools.

Responsibilities

• Supervise and lead the quality control team, including inspectors and technicians, ensuring proper training and development.
• Develop, implement, and maintain quality control procedures, policies, and standards for production processes.
• Inspect and test products to ensure they meet company and industry quality standards.
• Document inspection outcomes, maintain accurate records, and prepare reports for management.
• Identify recurring quality issues and collaborate with production teams to resolve them.
• Analyze quality data to identify trends and areas for process improvement.
• Conduct regular audits and reviews of quality control processes to ensure compliance with internal and external regulations.
• Manage nonconforming products, ensuring proper identification, segregation, and disposition.
• Create process checklists and coordinate quality inspections with departmental leadership.
• Develops and maintains the highest quality standard - zero defects. Works continuously to improve all areas.
• Support cross functional teams in Continuous Improvement projects.
• Assist in implementation of QMS software.
• Support the development of Standard Operating Procedures and conduct associated training.
• Coordinates internal activities to investigate customer complaintsand establish containment actions.
• Creates and monitors ICARs (internal Corrective Actions Request) to closure.

Skills

Quality supervision

Leadership experience

Data analysis

Communication skills

Education

Bachelor's degree in Quality Management, Engineering, Science, or related field

Tools

Quality control software

Data analysis tools

Job description

Hillphoenix in Keosauqua, IA is seeking a Quality Supervisor to ensure products and processes meet regulations, specifications, contract requirements, and our quality system standards. The role directs daily testing and release activities and leads the QA team.

You will develop and maintain QA procedures, inspect and test products, document outcomes, and prepare management reports while driving continuous improvement across production operations.