Quality Supervisor — ISO 9001 & Continuous Improvement Lead

Arvato Bertelsmann; Kentucky; On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Medical, Dental, Vision

401(k) with company matching up to 6%

Paid Time Off (PTO)

Flexible Spending Accounts

Employee Assistance Program

Professional development opportunities

Job summary

Arvato Bertelsmann is seeking a Quality Supervisor to lead the Quality Team in a high-volume manufacturing environment in Kentucky. You will drive audits, RCCA, SPC analysis, and continuous improvement initiatives while ensuring ISO9001 compliance and strong cross-functional collaboration with Operations and external partners.

You will guide resource allocation, manning plans, and training to sustain quality excellence and customer satisfaction.

Qualifications

• BS degree or coursework in quality discipline.
• ASQ certificate is preferred.
• Minimum 2 years in a quality role with supervision experience.

Responsibilities

• Oversee resource allocation for Quality Team auditing activities.
• Lead daily quality department tasks and staffing.
• Coordinate manpower coverage to align with operations plan.
• Drive RCCA, SPC analysis, and other quality improvements.
• Develop PFMEAs/Control Plans for applicable areas.
• Manage document control at site level and ensure audit readiness.
• Lead cross-functional audits and train team members.
• Communicate with internal/external customers and stakeholders.
• Support continuous improvement and waste reduction initiatives.

Skills

SPC

Quality supervision

Lean Six Sigma

Team leadership

Time management

ISO9001 knowledge

Education

BS degree

ASQ certificate

Tools

Microsoft Excel

Job description

Arvato Bertelsmann is seeking a Quality Supervisor to lead the Quality Team in a high-volume manufacturing environment in Kentucky. You will drive audits, RCCA, SPC analysis, and continuous improvement initiatives while ensuring ISO9001 compliance and strong cross-functional collaboration with Operations and external partners.

You will guide resource allocation, manning plans, and training to sustain quality excellence and customer satisfaction.