Quality & Samples Logistics Coordinator

Brothers International; City of Rochester (NY); On-site; USD 42,000 - 54,000; Full time

Job summary

Brothers International in Rochester, NY, seeks a Quality & Samples Coordinator to manage product samples from arrival to delivery. You will work with Quality Assurance, Sales, suppliers, and shipping partners to ensure accurate records and timely handling.

This hands-on role combines quality, organization, customer service, and logistics, with duties spanning receiving, preparing, shipping, and documenting samples while maintaining clean, organized areas.

Qualifications

• High school diploma or equivalent required or preferred.
• Experience in quality assurance, food production, logistics, or inventory is helpful but not required.
• Basic computer skills including email and Microsoft Office are expected.
• Ability to lift and move sample boxes and work in refrigerated environments when needed.

Responsibilities

• Receive and organize product samples from suppliers.
• Prepare and fulfill sample requests for customers and internal teams.
• Package and ship samples, including temperature-sensitive products, following procedures.
• Create shipping labels, documentation, and tracking information.
• Monitor and maintain sample inventory and storage areas.
• Keep sample refrigerators, freezers, and work areas clean and maintained.
• Perform basic quality checks on incoming samples and report concerns.

Skills

Organized

Detail-oriented

Clear communication

Team player

Hands-on

Reliable

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Brothers International in Rochester, NY, seeks a Quality & Samples Coordinator to manage product samples from arrival to delivery. You will work with Quality Assurance, Sales, suppliers, and shipping partners to ensure accurate records and timely handling.

This hands-on role combines quality, organization, customer service, and logistics, with duties spanning receiving, preparing, shipping, and documenting samples while maintaining clean, organized areas.