Quality & Process Excellence Lead

Watertronics, Inc.; Town of Hartland (WI); On-site; USD 90,000 - 120,000; Full time

Job summary

Watertronics, Inc. seeks a Quality Manager to oversee quality across manufacturing, engineering, and organizational processes, driving FPY, COPQ, and KPI improvements. This role reports to the Co-CEO’s and supports QMS development and reporting to the executive team.

You will lead QA systems, audits, training, and cross-functional teams, ensuring ISO/ASME compliance, budgeting, and customer support as needed.

Qualifications

• Bachelor's degree in a relevant field.
• 5–7 years of related quality management experience.
• Experience with ISO and ASME quality standards.

Responsibilities

• Prioritize, schedule, and delegate work assignments to QA staff to meet ISO/ASME quality standards.
• Establish and implement quality procedures for raw materials, in-process, and finished products.
• Audit quality systems and initiate corrective actions as required.
• Develop inspection and sampling techniques and QA plans.
• Develop process control procedures to ensure products meet quality specs.
• Train employees on quality practices and system requirements.
• Produce quality reports and analyze data to address issues.
• Lead cross-functional teams to address quality issues and improve productivity.
• Provide technical assistance to customers and vendors as needed.
• Assist in resolving quality issues and implementing preventive actions.
• Research product defects and recommend modifications to quality standards.
• Review customer complaints for corrective actions.

Skills

Quality assurance

Supervisory experience

Process improvement

Education

Bachelor's degree

Job description

Watertronics, Inc. seeks a Quality Manager to oversee quality across manufacturing, engineering, and organizational processes, driving FPY, COPQ, and KPI improvements. This role reports to the Co-CEO’s and supports QMS development and reporting to the executive team.

You will lead QA systems, audits, training, and cross-functional teams, ensuring ISO/ASME compliance, budgeting, and customer support as needed.