Senior Quality Leader: ISO 9001, Supplier & CI Excellence

Watts Water Technologies; Menomonee Falls (WI); On-site; USD 110,000 - 170,000; Full time

Benefits offered by this job

Competitive compensation

Medical and dental coverage

Retirement benefits

Family building benefits

10 paid holidays and PTO

Professional development reimbursement

Fitness reimbursements and employee 1

Job summary

Watts Water Technologies is seeking a Senior Quality Manager to lead the development, implementation, and continuous improvement of the Quality Management System across manufacturing and new product development. You will drive regulatory compliance, supplier quality, and cross‑functional problem solving in a hands‑on leadership role.

The role requires guiding Quality Engineers and Inspectors, managing audits, and ensuring quality deliverables for product launches.

Qualifications

• Bachelor’s degree in Engineering, Manufacturing, or related field. Master’s preferred.
• 8+ years of quality experience in a manufacturing environment, with leadership of Quality systems, people, and processes.
• Strong working knowledge of ISO 9001, APQP, PPAP, SPC, CAPA, and regulatory/certification requirements.
• Lean Six Sigma certification (Black Belt preferred).
• Demonstrated ability to lead cross-functional teams, manage change, and drive results.

Responsibilities

• Develop, deploy, and execute enterprise and site-level quality strategies aligned with business objectives, customer requirements, and regulatory obligations.
• Serve as the management representative for ISO 9001 certification and ensure ongoing compliance with corporate and external quality standards.
• Lead, mentor, and performance-manage Quality Engineers, Technicians, and Inspectors, including development planning and succession readiness.
• Promote a culture of accountability, customer focus, and continuous improvement across all functions.
• Own and continuously improve the Quality Business System, including document control, internal audits, CAPA, and management review.
• Lead internal, customer, regulatory, and third‑party audits, ensuring effective closure of findings and sustained compliance.
• Maintain oversight of regulatory and certification requirements (e.g., ANSI, CSA, NSF, UL).
• Ensure customer quality performance through ownership of customer metrics, RCCA execution, and direct customer communication on quality issues.
• Act as escalation point for customer quality spills and lead preventive action and containment activities.
• Partner with Operations and Engineering to ensure in‑process quality controls, statistical analysis, capability studies, gage R&R, and equipment validation are effectively deployed.
• Lead supplier quality strategy, including supplier assessments, audits, PPAP, SCAR management, and supplier development initiatives.
• Collaborate with Supply Chain and Materials Management to resolve chronic supplier quality issues and improve supplier capability and performance.
• Own quality deliverables within the NPD and stage‑gate processes, ensuring adherence to defined quality requirements at each phase.
• Approve quality readiness for product launches and sign off on quality gates.
• Lead Lean, Six Sigma, and continuous improvement initiatives to reduce COPQ, scrap, and variability across manufacturing operations.
• Lead MRB activities and make product disposition decisions based on specifications and acceptance criteria.
• Manage and control the Quality budget, ensuring effective use of resources.
• Assume additional responsibilities and special projects as assigned by senior leadership.

Skills

ISO 9001

APQP/PPAP

CAPA

Lean Six Sigma Black Belt

Cross-functional leadership

Regulatory compliance

Supplier quality

Education

Bachelor’s degree in Engineering/Manufacturing or related field

Master’s degree preferred

Job description

Watts Water Technologies is seeking a Senior Quality Manager to lead the development, implementation, and continuous improvement of the Quality Management System across manufacturing and new product development. You will drive regulatory compliance, supplier quality, and cross‑functional problem solving in a hands‑on leadership role.

The role requires guiding Quality Engineers and Inspectors, managing audits, and ensuring quality deliverables for product launches.