Quality & Process Excellence Analyst – Remote

UNC Health; Morrisville (NC); Remote; USD 40,000 - 57,000; Full time

Job summary

UNC Health is seeking a dedicated professional to support process improvement initiatives and drive quality improvements across departments. You will engage in in-depth problem solving, independent decision-making, and coordination of quality programs to enhance operations.

The role emphasizes coaching teams, measuring outcomes, and applying statistical methods to improve care processes while ensuring alignment with accreditation standards and organizational goals.

Qualifications

• Bachelor's degree required; health care licensure acceptable if no Bachelor's.
• 1 year of experience in quality team facilitation, project management, process improvement or quality data analysis for a bachelor holder.
• 5 years of similar experience if an Associates Degree; health care licensure may substitute for experience in leading quality initiatives.

Responsibilities

• Support of process improvement initiatives and problem solving across departments.
• Mentor teams on customer service and quality program adoption.
• Coach/consultant for defining, measuring, and analyzing processes; apply statistical methods and accreditation-related concepts.
• Lead project teams across departments, resolving conflicts and ensuring input from user departments.
• Develop and implement TM&T solutions; apply tools and technologies for business benefit.

Skills

Quality improvement

Project management

Data analysis

Statistical methods

Education

Bachelor's degree

Job description

UNC Health is seeking a dedicated professional to support process improvement initiatives and drive quality improvements across departments. You will engage in in-depth problem solving, independent decision-making, and coordination of quality programs to enhance operations.

The role emphasizes coaching teams, measuring outcomes, and applying statistical methods to improve care processes while ensuring alignment with accreditation standards and organizational goals.