Quality Assurance & Performance Improvement Lead

UNC Health; Goldsboro (NC); On-site; USD 90,000 - 130,000; Full time

Job summary

UNC Health is seeking an HCS Manager, Quality to lead quality assurance and performance improvement across the health system. This role oversees QA programs, data abstraction, public reporting, and clinical quality measures, collaborating with health system leaders to strengthen regulatory readiness and outcomes.

Travel between facilities is required; the position emphasizes leadership, mentorship, and standardized quality practices to support high-quality patient care and accountability across

Qualifications

• Bachelor’s degree in a clinical discipline required; Master’s degree preferred.
• Clinical licensure and healthcare quality certifications preferred (e.g., CPHQ, CPPS, Lean Six Sigma).
• Minimum five years of progressive healthcare quality experience; leadership/supervisory experience preferred.

Responsibilities

• Provides direct supervision, coaching, and performance support for quality professionals.
• Leads quality assurance performance improvement activities and oversees QA/PI processes.
• Oversees quality data abstraction, submission readiness, and data integrity across reports.
• Manages inpatient/outpatient quality reporting requirements and data submissions.
• Oversees electronic clinical quality measure processes and cross-disciplinary coordination.
• Leads mortality review and other clinical quality programs with follow‑through with leaders.
• Keeps abreast of evolving quality measurement, reporting, regulatory, and accreditation changes.
• Develops and standardizes procedures related to quality programs and reporting.

Skills

Leadership

Quality Improvement

Data Analysis

Regulatory Knowledge

Stakeholder Collaboration

Education

Bachelor's degree in clinical discipline

Master's degree preferred

Job description

UNC Health is seeking an HCS Manager, Quality to lead quality assurance and performance improvement across the health system. This role oversees QA programs, data abstraction, public reporting, and clinical quality measures, collaborating with health system leaders to strengthen regulatory readiness and outcomes.

Travel between facilities is required; the position emphasizes leadership, mentorship, and standardized quality practices to support high-quality patient care and accountability across