Quality Performance Education Specialist (Medical Assistant) - Full-time with Benefits

Frederick Health; Frederick (MD); On-site; Full time

Job summary

An established industry player is seeking a Quality Performance Education Specialist to enhance clinical workflows and training. This key role involves collaborating with IT analysts and clinicians to deliver effective onboarding and annual competencies training for clinical electronic systems. The ideal candidate will have a strong background in clinical medical assistance, with a focus on improving quality and efficiency across medical practices. Join a team dedicated to fostering professional growth and ensuring compliance with quality metrics while enjoying a comprehensive benefits package that supports both personal and professional development.

Benefits

Health, Dental, and Vision insurance

Life insurance

Paid Time Off program

403B retirement plan with employer match

Free financial planning sessions

Educational assistance program

Employee Assistance Program

Qualifications

• 2+ years of Clinical Medical Assistant experience required.
• Experience with training and clinical informatics preferred.

Responsibilities

• Deliver onboarding and training for clinical electronic systems.
• Collaborate with IT and clinicians to enhance workflows.

Skills

Clinical Medical Assistant experience

Collaboration with IT and clinical staff

Training and education delivery

Education

High School diploma

Associate's degree (preferred)

Tools

Electronic Medical Records (EMR)

Job description

Quality Performance Education Specialist (Medical Assistant) - Full-time with Benefits

Job Category: MGNT/PROF

Requisition Number: QUALI009867

Posted: December 9, 2024

Employment Type: Full-Time

Locations

Showing 1 location

The Quality Performance Education Specialist is dedicated to delivering end user on-boarding and annual competencies training impacting clinical electronic systems, workflows, and functionality. Primary responsibilities include collaborating with IT analysts, clinicians, and end users in support of system upgrades, data collection needs, and quality program requirements. This position will work as a member of the Quality Education Team supporting Medical Group practices with the continued integration of quality into clinical workflows, training of quality initiatives, and monitoring/supporting staff compliance through quality metric report cards.

Essential Functions:

1. Works as part of a team in a centralized training and workflow development role to provide standard work governance through new employee onboarding and continued education of clinical staff across the Medical Group.
2. Participates in formal EMR training program including classroom and on the floor/in clinic.
3. Collaborates with leadership, IT, and clinical staff to develop workflows that support quality and increase efficiency of Medical Assistants across all practices.
4. Participates in Super User clinical group.
5. Supports physician leadership in development of optimization and new functionality.
6. Critical role to support our practices and Medical Assistant development across the Medical Group.

Required:

• Clinical MA experience (or equivalent)

Preferred:

• Physician office and patient contact experience;
• Associate's degree preferred (or related experience);
• Clinical informatics education and training experience.

Caring for you as you care for the CommUNITY

Frederick Health offers a comprehensive and affordable benefits package. Health, Dental and Vision insurance are offered the 1st of the month after 30 days of employment to all employees hired to work at least 20 hours per week and offer multiple plans to best meet you and your family needs. Life insurance, Short-Term Income Replacement and Long-Term Disability are employer paid for eligible employees. Frederick Health offers a robust Paid Time Off program for eligible employees. Our 403B retirement plan helps you save for your retirement and includes an employer match to eligible employees. All employees have access to free financial planning sessions. We also offer an educational assistance program to support your education goals as well as an employer paid Employee Assistance Program.

Pay: Based on experience, skills, and education. Exempt positions under the Fair Labor Standard Act (FLSA) will be paid within the base salary equivalent of the stated hourly rates. The pay range may also vary within the stated range based on specialty if applicable. Non-Exempt positions may have shift differential and/or Overtime paid, if applicable.

Pay range: Hourly Rate $21.61-$31.28

Qualifications

Education:
High School or better.

Experience:

Required:
2 years of Clinical Medical Assistant Experience

Licenses & Certifications

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)