Quality Operations Lead

Broadridge Financial Solutions; South Windsor (CT); On-site; USD 69,000 - 79,000; Full time

Job summary

Broadridge is seeking a Quality Supervisor at our South Windsor, CT location to oversee daily quality operations, lead investigations, report trends, and ensure compliance. You will partner with operations to drive continuous improvement and manage quality training and documentation.

The role requires 1–3 years in quality assurance, strong writing and auditing skills, and familiarity with LEAN and Six Sigma tools. Salary ranges from $69,000 to $79,000 with standard Monday–Friday hours.

Qualifications

• 1–3 years of experience in quality assurance or operational quality
• Strong investigative, analytical, and technical writing skills
• Working knowledge of auditing principles and inspection processes
• Experience with quality tools such as LEAN, Six Sigma, 5 Why, Fishbone, etc.

Responsibilities

• Lead quality investigations and root‑cause analyses
• Prepare accurate, timely quality reports and communicate trends
• Support internal audits and ensure compliance readiness
• Oversee inspection processes and verify adherence to quality standards
• Partner with operations to drive continuous improvement initiatives

Skills

Investigative skills

Analytical writing

Auditing principles

Quality controls

Education

Bachelor’s degree in quality, engineering, operations, or equivalent

Tools

LEAN

Six Sigma

5 Why

Fishbone

Job description

Broadridge is seeking a Quality Supervisor at our South Windsor, CT location to oversee daily quality operations, lead investigations, report trends, and ensure compliance. You will partner with operations to drive continuous improvement and manage quality training and documentation.

The role requires 1–3 years in quality assurance, strong writing and auditing skills, and familiarity with LEAN and Six Sigma tools. Salary ranges from $69,000 to $79,000 with standard Monday–Friday hours.