Quality Manager: ISO & Lean Excellence Lead

Printpack; Rhinelander (WI); On-site; USD 110,000 - 140,000; Full time

Job summary

Printpack, a leading manufacturer of flexible packaging, seeks a Quality Manager at our Rhinelander location. You will lead quality initiatives across lab operations, ISO management, and continuous improvement while partnering with plant leadership to protect customers and empower the team.

You will drive ISO 9001/22000 compliance, manage calibration and testing, and develop a high-performing quality team to ensure products meet the highest standards for customers you already know and trust.

Qualifications

• Quality assurance experience in a manufacturing environment.
• Experience with ISO 9001 system administration.
• Experience with Food Safety systems (ISO 22000, SQF, or equivalent).
• Working knowledge of statistical quality control and lean manufacturing principles.

Responsibilities

• Lead and continually improve ISO 9001 & ISO 22000 Quality Management Systems.
• Oversee QC Lab operations, calibration programs, and test method development.
• Drive customer complaint resolution, root cause analysis, and corrective/preventive actions.
• Manage supplier quality issues and incoming material performance.
• Champion continuous improvement and lean manufacturing initiatives across the plant.
• Support new product commercialization by establishing quality standards from development through launch.
• Lead, coach, and develop a high‑performing quality team.
• Serve as the plant's primary quality contact for customers, auditors, and suppliers.

Skills

Quality Systems Management

Statistical Process Control

People Leadership

Customer & Supplier Management

Communication & Influence

Continuous Improvement & Lean

Lab & Equipment Oversight

Training & Development

Planning & Prioritization

Job description

Printpack, a leading manufacturer of flexible packaging, seeks a Quality Manager at our Rhinelander location. You will lead quality initiatives across lab operations, ISO management, and continuous improvement while partnering with plant leadership to protect customers and empower the team.

You will drive ISO 9001/22000 compliance, manage calibration and testing, and develop a high-performing quality team to ensure products meet the highest standards for customers you already know and trust.