Plant Quality Leader | ISO & Continuous Improvement

Printpack; Jackson (TN); On-site; USD 90,000 - 130,000; Full time

Job summary

Printpack's Jackson, TN plant seeks a Quality Manager to lead the quality function, oversee lab operations, and manage ISO programs with customers and suppliers. You will drive CAPA, supplier quality, and continuous improvement to protect product integrity and plant performance.

You'll mentor a quality team, advance lean initiatives, participate in new product launches, and act as the primary quality contact for audits and customer interactions.

Qualifications

• ISO 9001 quality management system administration and auditing.
• Food safety systems expertise (ISO 22000/SQF or equivalent).
• Laboratory operations and calibration program oversight.

Responsibilities

• Lead and continuously improve ISO 9001 & ISO 22000 Quality Management Systems.
• Oversee QC Lab operations, calibration programs, and test method development.
• Drive customer complaint resolution, root cause analysis, and CAPA.
• Manage supplier quality issues and incoming material performance.
• Champion continuous improvement and lean manufacturing initiatives.
• Support new product commercialization by establishing quality standards.
• Lead, coach, and develop a high-performing quality team.
• Serve as plant's primary quality contact for customers, auditors, and suppliers.

Skills

Quality Systems Management

Statistical Process Control

People Leadership

Customer & Supplier Management

Communication & Influence

Continuous Improvement & Lean

Lab & Equipment Oversight

Training & Development

Planning & Prioritization

Education

ISO 9001 administration

Food Safety systems (ISO 22000/SQF)

Job description

Printpack's Jackson, TN plant seeks a Quality Manager to lead the quality function, oversee lab operations, and manage ISO programs with customers and suppliers. You will drive CAPA, supplier quality, and continuous improvement to protect product integrity and plant performance.

You'll mentor a quality team, advance lean initiatives, participate in new product launches, and act as the primary quality contact for audits and customer interactions.