Quality Management Lead - QA, Metrics & CAPA

CVS Health Corporation; Charleston (WV); On-site; USD 54,000 - 159,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Retirement plan

Job summary

CVS Health Corporation is seeking a QA Lead to guide the QA team, set testing strategy, and ensure high-quality software delivery. You will collaborate with cross-functional teams to define testing requirements, develop test plans, and oversee thorough testing and reporting of metrics.

The role emphasizes continuous QA improvement, metrics-driven decisions, and alignment with quality targets across software products, with full-time, on-site expectations in the CVS Health environment.

Qualifications

• 5-7 years work experience in a claims or claims audit position.
• Adept at execution and delivery (planning, delivering, and supporting) skills
• Adept at business intelligence
• Adept at problem solving and decision making skills
• Adept at collaboration and teamwork
• Adept at growth mindset (agility and developing yourself and others) skills

Responsibilities

• Leads and manages the QA team by setting strategic objectives and ensuring QA processes.
• Collaborates with cross-functional teams to define testing requirements and test plans.
• Ensures timely and thorough testing of software products.
• Analyzes testing metrics and reports to stakeholders.
• Drives continuous improvement in QA practices to deliver high-quality software.

Skills

Quality leadership

Project execution

Business intelligence

Problem solving

Collaboration

Growth mindset

Education

Post secondary / high school

Tools

Quality dashboards

BI tools

Job description

CVS Health Corporation is seeking a QA Lead to guide the QA team, set testing strategy, and ensure high-quality software delivery. You will collaborate with cross-functional teams to define testing requirements, develop test plans, and oversee thorough testing and reporting of metrics.

The role emphasizes continuous QA improvement, metrics-driven decisions, and alignment with quality targets across software products, with full-time, on-site expectations in the CVS Health environment.